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VEVOR Awnings for Door Entrance, 38 x 40 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Customer Reviews for VEVOR Awnings for Door Entrance, 38 x 40 in, Exterior Front Door Window Awnings with Drainage & ABS Bracket, Rain Snow Sun Protection, Overhang Polycarbonate Door Canopy for Porch Patio, Brown

Brown 965 x 1057 mm
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Customer Reviews

3 Out of 5
Based on 189 reviews
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189 Reviews
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helen s helen s
No screws
Brown 965 x 1057 mm
No screws were included. Cannot install until parts are sent. Wasted my contractor's time today.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1794165227380], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
BobHarper BobHarper
Lowest quality product on the market
Brown 965 x 1057 mm
These awnings are made out of cardboard. The first hailstorm or high winds will tear them to shreds. I found out the hard way they will not allow returns. They say Strong & Durable Construction: Made with high-transparency polycarbonate panels & reinforced ABS brackets. This is a lie and false advertisement. I bought 3 and only opened the first one. I told them the quality is very poor and each side only has 2 tiny one inch screws to hold it together and I wanted to return them. They said they are accurately described and do not accept returns. I tried going through Paypal and get a refund but that did not work either. Horrible, terrible company. Don't get ripped off like I did. Stay away from anything Vevor!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Carlos RoP Carlos RoP
Mala calidad
Brown 965 x 1987 mm
Mala calidad 1
Tornillos que se parten durante el montaje, filtraciones de agua por las juntas, piezas de plástico muy endebles, además el agua de lluvia se acumula en el interior del policarbonato. Mala experiencia, no lo recomiendo. Por muy barato que parezca no lo es tanto ya que no cumple con la expectativa. Pésima calidad de los materiales, instrucciones de montaje confusas.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud relacionada con este asunto y hemos mantenido una comunicación constante con usted al respecto. Le hemos proporcionado una solución por correo electrónico y estamos a la espera de sus comentarios. Tenga la seguridad de que seguiremos dando seguimiento al caso hasta que el problema quede totalmente resuelto. Le rogamos que esté atento a las respuestas de la solicitud y a las alertas por correo electrónico.
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ve*** ve***
All plastic
Brown 965 x 1987 mm
The brackets are made of plastic, they bend and I doubt they will last long.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Moore Richard Moore
never shipped, they cancelled the order
Brown 965 x 1057 mm
never shipped, they cancelled the order
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Robert Colletti Robert Colletti
Pissed off consumer
Brown 965 x 1057 mm
First of all, it came damaged in the packaging. Also, none of the screw holes lineup. Also, I am missing multiple screws. That should come with it. This was an absolute waste of my money. I wouldn’t recommend buying it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luc . Luc .
Longévitée ???
Brown 965 x 1057 mm
Longévitée ??? 1
Il y as de l'eau qui s'infiltre à l'intérieur , sa va surement noircir et peux-être briser en hiver ...
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Alex Eza Alex Eza
Baissées les prix
Brown 965 x 2957 mm
Attention , Vevor, , vous êtes trop cher, certains des vos articles ce trouve dans les grandes surfaces, et ils sont plus intéressants au niveau calité, et prix, je regrette avoir acheté chez vous.
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Maxence POYET Maxence POYET
Pas sérieux
la tête des vis se casse rien qu'au tournevis Percer à 10 comme indiqué c'est trop grand Percer à 8 trop petit les chevilles sont pas à la bonne taille on perce pour rien attention allez voir ailleur concernant les auvent
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et avons maintenu le contact concernant ce problème. Nous vous sollicitons actuellement par e-mail afin d'obtenir des précisions nécessaires à sa résolution, et nous sommes dans l'attente de votre réponse. Soyez assuré(e) que nous assurerons le suivi jusqu'à une résolution complète ; nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les notifications reçues par e-mail.
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jean-charles sauton jean-charles sauton
défaut de livraison
je suis dans l'impossibilité de me déplacer à cause de problèmes de santé . c'est pourquoi l'auvent devait être livré à domicile . Comme je suis dans l'impossibilité de me déplacer ... soit vous me rembourser soit vous prenez toutes les dispositions pour me livrer à domicile. Merci d'avance
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de support client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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