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Heavy Duty Tile Cutter 3/5inch Cap 31inch Blue w/ Precise Laser Positioning Single Rail

Customer Reviews for Heavy Duty Tile Cutter 3/5inch Cap 31inch Blue w/ Precise Laser Positioning Single Rail

Customer Reviews

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Troppo Troppo
Mr
430 mm
Low expectations. Had to cut 9.5mm porcelain tiles and thought would give this a go. It cuts just fine. Need to be aware that the centre markings aren't centre and that the cutting and angle guide are not accurate, not helped by one of the retaining screws being bent. But being the cheapest cutter I could find, very pleasantly surprised. BTW, please don't pay attention to many of the YouTube videos of this style that don't seem to understand that you always split a tile from one or other end, not the middle. This cutter is designed so as only to split from the top.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Alessandro Alessandro
Difetto
1000 mm
La parte superiore dove si appoggia la piastrella non è perfettamente in asse e il taglio non risulta dritto
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Stuart Stuart
Mr
1200 mm
For the price it does the job, but the twin rails are far too thin and weak as when you score the tile they bend. Altho' it does seem to score and cut straight even tho' it's not easy to see the cutting wheel on the marks you've made. But overall it's a cheap alternative to the Rubi cutter I really wanted but couldn't afford at £800. I'm a professional tiler, but as I don't use 1200 x 600 tiles too often I'm fairly happy with this cutter.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Albert Albert
Der schneider ist okay
Der schneider ist okay. Leider der Winkel ist komplett nutzlos. Weil man denn Winkel nicht fixieren kann sehr schäche funktion. Der laser ist eine coole sache aber der ist auch nicht ganz genau e weicht paar mm. Der schneider an sich schneidet sauber und ordentlich. Die Lieferung hat auch nicht richtig geklappt. Es wurde mir nicht nahause geliefert obwohl ich da war und anstatt in der Nähe abzugeben musste ich einen langen weg nehemen um den Schneider abzuholen. Daher so wenig Sterne. Für das geld hätte ich mir bei Obi ein schneider 80cm holen können so ich weiß die Qualität stimmt.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Donald R Pearl Donald R Pearl
Owner
1200 mm Yes
Overall a great unit. The issues i have with it are somewhat minor and i haven't told vevor about them yet. The light stopped working in the laser line after 5 days of use. The battery cover also broke the clip first time i used it.The support legs dont really support the tiles properly and it rockers 1too much and causes miss scores therefore bad cuts. Would be great if the extension arm supports were adjustable. I just shimmed them up. One of the extension arms arrived half way out of its track amd i didnt want to force it back in. Otherwise it worked amazing....
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Paolo Paolo
Aceptable para uso ocasional
1200 mm
Tengo el de 1200mm. Esta bien para una utilización ocasional, que es mi caso. Se ve un poco endeble y poco robusto para un uso más profesional. El laser se desajusta muy fácil y cuesta mucho de ajustar. Depende del uso puede servir.
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Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Rick Rick
Contractor
1200 mm
First of all, I’d like to say it’s a very good price which obviously means you’re going to get a cheaper product. If you’re just looking to do a couple of jobs this will get you by. It’s first of all the fence isn’t square and the laser beam is quite far off. You have to Jerry rig it to get it straight otherwise it cuts OK
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Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Bennybad Bennybad
One and done
1200 mm Yes
Great for the price, first small job worked great had another small job and would not cut clean. Installed new diamond wheel and had same issues. Had to hand cut all tiles. So for a one and done it works great but dont expect it to be around for the long run.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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bhn
1200 mm Yes
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Customer Service Reply: Cześć! Bardzo dziękujemy za podzielenie się z nami swoimi wrażeniami z zakupów. To dla nas bardzo ważne i pomaga nam się doskonalić. Jeszcze raz dziękujemy za cenne uwagi!
Nurse Red Nurse Red
Worked ok
430 mm
Worked well on one tile project not the second.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.

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