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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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stevendeas73 stevendeas73
Failure on second startup
Well was excited to use my 63cc beast of a weed eater and on the second use my fuel box was hanging off the back of the motor …. All three hex screws had become dislodged and I couldn’t find them. So now I need to try and find hex socket caps and washers and locks… disappointing to say this least. Quality control should be looked at a little better that could have been way worse than what it was i.e. fire.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
speedshift55 speedshift55
Issue
I wouldn’t know I still haven’t seen able to resolve the issue I have. So I haven’t been able to start it or anything else!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
beckman.415 beckman.415
Dont Buy It
Worked for 1 Day. Screws loose, basically shook itself apart on use. After fixing that, starter assembly failed. Customer service resolution was to send a new starter assembly and some screws. That was 2-3 weeks ago. Will not be investing in further lawn equipment with VEVOR.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Daniel Daniel
I would not purchase any items from this company again
I would not purchase any items from this company again. First time using the machine and the 2 back bolts fell off. When I figured out what was going on the fuel tank was pouring out everywhere. From there reached out to the live agent, they set me up with the product support team waited almost 2 weeks for an answer. The answer they told me was to change my fuel mixture so I had to reopen another claim. From that claim, they finally sent me the fuel tank, but I am still missing the hardware to put the fuel tank on the machine. I’m pretty sure the hardware bolts are stripped out anyways so I’m pretty sure i need a whole new machine.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
yopizca yopizca
No vuelvo a comprar está marca
Duro funcionando un día. Por más que escribo correos electrónico para pedir una reparación u algo no lo consigo. Servicio al cliente pésimo.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud y hemos mantenido la comunicación sobre este asunto. Actualmente estamos solicitando información detallada por correo electrónico para resolverlo y quedamos a la espera de su respuesta. Tenga la seguridad de que daremos seguimiento al caso hasta su total resolución; por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Steele Clayton Steele Clayton
Buyers remorse and no response from the company
I have bought a lot of bargain tools but have never had one fail as epically. The handle broke off against my leg the fist day. It ran fine for that day. The second day it stopped. I checked the gas but the tank had literally fallen off 20 feet behind me. Contacted vevor and warranty and have been ghosted. You get what you pay for but I wouldn't gamble on another one of these sets to be honest. Now I'm out a couple hundred and have to find a name brand replacement.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
harry kelly harry kelly
I haven't received my order
I have not received my order and would like to know why im being asked to give a review
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Caleb Phelps Caleb Phelps
Crap
Well, I thought it was gonna be something good. Received it put it all together used it for five minutes and it fell apart now here I am a month later waiting for parts to fix a piece of crap so overall, I will never buy anything the crap that I’ve had to go through just for him to be like oh we’re gonna send you some bolts not a very good product
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jose Jose
No recomendable
No trae instrucciones en español apenas la usé los plásticos se empiezan a agrietar
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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44magivens 44magivens
Not delivered yet
I ordered this august 3 and it still has not arrived.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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