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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

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eros-pdm eros-pdm
2 ore
Usato 2 ore non funziona piu
2 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirvi fino alla completa risoluzione del problema. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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brett brett
was thrille at the price for a combo limb saw
very high compression when pulled starter rope, Second use plastic coupler broke. after looking back on a warranty, found the coupler free for shipping. one week later still waiting on fedex shipment from California.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
cp*** cp***
DO NOT BUY!
This product is not worth your money used it for 2 days and will longer start just get a steel. This is a waste of money. Also false advertisement, the harness it shows is not what you get, the one you get will break 1st time out, absolute waste of money DO NOT BUY!! yea so again DO NOT BUY just tired to get ahold of the customer service!... This is a scam buy the Chinese to take your money there is no customer service tried 5 different numbers for these people and half of them connect to some random people telling you that you have the wrong number DO NOT BUY!!!!!!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
maria.boisseau maria.boisseau
Handle does not stay on making it impossible to use ever again
Im sad to say I am very unhappy with this purchase. The handle comes off almost instantly and will not stay on. Its very heavy even with the back strap attachment. I would love to return this for a full refund.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
Denis Chenard Denis Chenard
DECU
L'ITEM FONCTIONNE BIEN MAIS APRES 1 USAGE NOUS NE SOMMES PAS CAPABLE DE DÉSACOUPLÉ LES 2 EMBOUT DONC IMPOSSIBLE D'ESSAYER LES AUTRES ACCESOIRE
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Br*** Br***
It fell apart during second use.
The gas tank literally fell off during second use, gas everywhere, and the bolts fell off and are now missing. Tightening knob on the shaft went missing as well...it's very poorly made. A lot of plastic and not very sturdy.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
cw*** cw***
Bought the biggest one and it was so huge you couldn’t use it
Terrible
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tim Shaw Tim Shaw
BUY FROM VEVOR AT YOUR OWN PERIL.
Very frustrating dealing with Vevor. I received the merchandise over a month ago. They sent me a previous customer returned product in a box very shabily wrapped by tape. Two items were missing, the chain and the trimming head to edge the lawn. I contacted the company immediately. After sending many photos as requested, many emails back and forth, and receiving many "we are sorry" emails, last week I finally received the chain. Once again. I immediately sent an email acknowledging receipt of the chain but not the trimming head. Their response, "your email is blank, we cannot read anything." This is the Vevor MO when they dont want to rectify the situation. Now they want me to file a new complaint. Have no idea if and when I will receive the trimmer head. The main reason to buy the 5 in 1 set - my old Echo trimmer stopped functioning and I needed a trimmer immediately. Rest of the parts and functions of my purchase are not required immediately. I am writing this report to inform future buyers about my nightmare dealing with Vevor. Unless my case is resolved appropriately, I have no intentions of purchasing anything from VEVOR. IT TRULY IS A NIGHTMARE DEALING WITH VEVOR.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Jonathan Jonathan
Broke already
Used for a third time and now the motor is making a weird noise. No power at the weed eater head.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Timothy R Taylor Timothy R Taylor
I wouldn't buy again
Purchased this economically smart system and actually expected it to work. It worked the first time I used it. Went back to use it the next day and the throttle no longer worked. Contacted support, sent a video of the problem. The warranty team sent me a message back that told me how to fix a flooded engine. The engine was clearly not flooded. So I sent a message back and explained that the engine was not flooded and that their response had nothing to do with the video that I provided and that they require. It's now been two weeks they've promised me a new throttle and I have yet to receive it. Purchase this used it one time in the month and haven't been able to use it since. Waste of money! Try to get a refund and no response.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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