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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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Jerry Makedonski Jerry Makedonski
Not happy with product
I have used this item 3 times. The throttle cable came loose the first time, then after I tore it apart and put it back in place it worked fine for 1 hour the second time. Today it came loose again which mean I need to repair it yet again. Not really very happy. I will send them an email and see what happens. will repost the results of their customer service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Munster Steve Munster
Good product but poor customer service
Received the product and assembled the 1st and realized the plastic handle was missing. This is what you use to hold it. Immediately notified customer service and the next day they told me to send them a pic of the MISSING part. I replied I couldn’t and they asked the same question again but also send pic of every piece. Once again, I cannot send a pic of a part I don’t have!!! Had similar issues with other products from Vevor.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
uameen999 uameen999
Too heavy
Too heavy , and because of the vibration lost screws that are fastening the fuel tank . Now I don't know where to get the same screws to fix the tank ?
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Adam bowerman Adam bowerman
Update
Have not received my package, no shipping update. Kinda disappointed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joseph James Joseph James
Automotive technician
Not assembled very well gas tank fell off while using🤣
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Edward Garrett Edward Garrett
The weight
Bought this July9th and it is too heavy for a guy like me at 71 years old. The harness is maybe o.k for a light grass trimmer but not this. It is just too dam heavy. Also the shafts do not lock up tight. I noticed Vevor does not state the weight on their site of any of their products..example chain saws....this may be a good idea to state the weight!!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matthew Fallon Matthew Fallon
difficult to start
this takes a LOT to get started, gets very hot, and then stalls out often.. proper oil mix and fresh gas, i should have bought a top brand
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
snoopysmf snoopysmf
Nice look but not great quality
26cc
The item was new can’t use it for a very long time mine still look brand new the gas reservoir started leaking from the lines and theirs can’t get replaced parts or anyone to see about fixing it
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Roger Roger
Buyer
26cc
The trimmer part had absolutely no dating material on it and it broke very quickly! Can even fing on the website how to order more. I’m done with VEVOR and there inferior products
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Pastor Plump Pastor Plump
maintenance
26cc
I've contacted pyou 3 weeks ago, my trimmer will not keep cycling, it boggs down. have not been able to use it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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