Customer Reviews for VEVOR Gravity-fed Water Filter System, 2.25G 304 Stainless-Steel Countertop Water Filtration System, Reduces Lead and up to 99% of Chlorine, with 2 Ceramic Carbon Filters, Spigot, and Stand

Really dumb design. Awkward and difficult to refill. Difficult to clean. Hard to believe any Engineer thought this was a good idea. Cheap steel. And most importantly, im not sure the filters are effective. The water that goes through isn't that great. There are better options. For the money this costs you could get a way better product.

Overall the quality seems excellent for the price. Unfortunately the product was delivered with two small but vital washers missing . I have been trying to resolve this issue over the last few days with customer support but just keep getting sent around in circles despite sending photos and multiple emails. Very frustrating. With the two washers I would expect to rate this highly but as it stands it cannot be used as I received it. Uptate 15th October: Still no sign of this being resolved. Update 16th October: Still nothing Update: received a message saying I was given the correct parts but the instruction manual was wrong . However no matter how I assemble given the parts supplied there is no way to form a leak proof seal and I have been given no instructions as to how to use the actual parts supplied.

Tuve que devolverlo, después un día , cuando el agua se filtró, la parte del tanque donde el agua queda acumulada comenzó a oler a col podrido y tener un color turbio, a parte de salir como unas "burbujas". Que que quede el filtro del recipiente de abajo dentro del agua, tampoco creo que es bueno, teniendo en cuenta que es plástico. Eso si, después de varios intentos de hablar con att al cliente, han sido resolutivos y me devolvieron el dinero ( tras decirles que los denuncio, que no me hacían caso ) .

Worked almost for 4 weeks then the filters just stopped "filtering". Fill up the top and no longer filters to the bottom. Reached out to Vevor to figure out why, still waiting. I took it all apart to see if I could figure out why but both filters stopped at that same time. At a loss.

I was so excited when my filter arrived, only to find it was missing a rubber washer crucial to creating a seal. Too bad.. otherwise would be 5 stars, now it is unusable.

Colis jamais reçu, impossible d'avoir un agent en personne au téléphone.. juste un chat qui ne comprends rien.. Obligé d'appeler moi même ( appel payant 25 min 😡) et obligé de prouver de moi même que le colis n'est jamais arrivé.. J'étais bon client.. maintenant je ferai attention

First of all, all they give are installation pictures.There are no actual installation instructions & the pictures are teeny , tiny , so if you're older or if you have any dexterity issues , you're probably going to want somebody else to do this or not order at all , it has been a nightmare so far. Second, because the pictures are so teeny, tiny and difficult to see I had to redo the washers multiple times before anything would work on the filters. And then after I put the spigot in 3 different times I finally watched a video not produced by the site but produced on YouTube and found out, I'm missing a metal washer. I checked the vevor directions in sure enough.I should have metal washers. Immediately I contacted the chat online.Because it is a weekend and was basically told most customers get an email in 1 to 2 days. Most not all , so how long is it going to take to get a metal washer? I don't understand why the person on the chat has no actual power to order a part and immediately ship it out. I should've ordered something "Made in the USA "of this type. So far , this portion of my experience has been ridiculous.

I contacted the company because it was leaking, but never got a response back

There is no way to tell if the filters are working and no way to tell when they are bad.

Ben echt erg blij met mijn aankoop,het water smaakt echt zuiver ,en makkelijk te onderhouden je moet natuurlijk wel de onderste laag 1x in de 3 dagen eruit gooien .top ding ,geen zorgen meer om drinkwater of uit plastic troep flessen,en de prijs is ook top..bedankt vevor