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VEVOR Stainless Steel Dog Washing Station, 127 cm Pet Grooming Tub w/ Stairs, PE Water Filter Board, Faucet & Showerhead & Soap Holder Dog Bathtub for Large & Medium & Small Pets (Left Door)

Customer Reviews for VEVOR Stainless Steel Dog Washing Station, 127 cm Pet Grooming Tub w/ Stairs, PE Water Filter Board, Faucet & Showerhead & Soap Holder Dog Bathtub for Large & Medium & Small Pets (Left Door)

Left Door Opening With Stairs

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34 Reviews
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34 reviews
Danita Powell Danita Powell
Grooming tub
Left Door Opening With Ramp
Tub is perfect besides width. Keep this in mind, it is narrow so large dogs like pyrs are not going to fit. Other than that it's a quality tub
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Candace Candace
Groomer
Right Door Opening With Stairs
Groomer  1 Groomer  1
Worst experience and still dealing with the issue. Ordered this tub paid extra for shipping protection….. this company has no phone to call I couldn’t get one real person to help me. Now having my bank get the cash back with extra steps by myself with supporting documentation. Beware I got a completely smashed and unusable dog tub with no help from the company. It will not let me upload the smashed tub photos. But here is the help I got and proof of rejecting the shipment
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Jenny Turner Jenny Turner
Issues found when setting up
Right Door Opening With Stairs
Found issues when setting it up, screw holes missing where the bath attaches to the base, some screws missing etc. a bit disappointing, as expected it to be well made for what we paid for it.
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Andrea Andrea
Review
Right Door Opening With Stairs
I never received it. Vevor didn’t replace it
3 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.

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