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Vevor 3CFM 1 Stages Refrigerant Vacuum Pump Refrigeration Gauges Tools Air Condition

Customer Reviews for Vevor 3CFM 1 Stages Refrigerant Vacuum Pump Refrigeration Gauges Tools Air Condition

Customer Reviews

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311 Reviews
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Rafael Escobar Rafael Escobar
Sr
No hemos recibido el pedido solicito reembolso.
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que ha tenido con el producto. Hemos creado un ticket para darle seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le mantendrá informado hasta que se resuelva. Por favor, revise su bandeja de entrada con prontitud.
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Mark Forshey Mark Forshey
Wrong inlet fitting. R12 is no longer used in USA
Pump is beautiful but useless with 1/4 imperial inlet which is for R12 refrigerant. Need 3/8 imperial inlet to service R134a. Should have included one in box. Probably have to return for refund.
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
christine christine
acheteur
bonjour nous sommes tres decu de se produits ne fonctionne pas bien tres bruyant les techniciens ne laime pas
0 people found this helpful
Customer Service Reply: Cher client, nous espérons que vous allez bien. Nous vous écrivons pour vous informer que suite à nos récentes discussions et à l'accord conclu, nous avons effectué les démarches nécessaires pour répondre à vos préoccupations. Nous nous excusons sincèrement pour tout inconvénient ou frustration que cette situation a pu vous causer. Votre satisfaction est extrêmement importante pour nous et nous nous engageons à corriger la situation.
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Music City Mfg Music City Mfg
Owner
Owner 1
I received a vacuum pump from VEVOR on Thursday, March 19, which I needed that weekend to complete a manufacturing job. The unit arrived defective and missing the oil sight glass, which appears to have been knocked into the reservoir during shipping. As a result, the pump cannot be filled with oil or used. I contacted support immediately and was told the technical team would follow up within 1–2 business days. It is now Wednesday, March 25, and I have received no response. I have contacted support four times and each time received the same scripted reply: “we will contact you within 48 hours.” More than five days later, there has been no follow-up, no resolution, and no accountability. This failure has directly delayed a paying customer job and caused measurable business impact. At this point, I am requesting an immediate overnight replacement. If this is not resolved promptly, I will be pursuing a chargeback and documenting this experience across review platforms and business channels. If you depend on your equipment for real work—not hobby use—be aware of the risk.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Charles Charles
Failed for the first use
It stopped working during the first use. It is so hard to return and get the refund
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Allan Allan
Dont buy - piece of junk
I used this vacuum pump only two times. The second time i used it, it ran for 15 minutes then it started making a grinding sound like the motor was obstructed or a bearing was going bad. Then smoke came out of the motor and the pump was dead. The pump had the correct amount of vacuum pump oil. This was a case of a badly assembled pump or cheap internal parts. Would not recommend buying this pump.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
frigoriste frigoriste
GROSSE MERDE
Je comprend pas les commentaires positif mais c'est sans doute des non professionnelle qui s'en servent une fois ou deux puis la range dans un placard car moi j'en sui a la troisième et au bout de six mois elle coupe thermiquement au bout de 20minutes et comme il n'y a pas pas d'électrovanne l'air refoule dans les circuit frigo et tous le vide est a refaire pour éliminer l'humiditer donc non ce n'est pas de bonne pompes je dirais m^me que c'est de la merde
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Koshan Shwan Koshan Shwan
It's leaking
I bought it a month ago I used it today it was leaking from on of the vacuum port all they oil backup inside the hose and my gauge !
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vacuum pump Vacuum pump
Vacuum pump
Will not take system under 700 microns. My everyday pump is working. Checked with three different vacuum gauges. Now to figure out how to return it.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fábio Coelho Fábio Coelho
Não recomendo
Comprei esta bomba, assim que a liguei fazia muito barulho, como se estivesse presa. Por vezes não liga. Não recomendo este equipamento. Ainda estou á espera de uma solução, só sabem responder que estão a analisar e não me dão uma resolução.
0 people found this helpful
Customer Service Reply: Olá! Lamentamos profundamente que tenha tido uma experiência decepcionante com o nosso serviço pós-venda e serviço ao cliente, e levamos o seu feedback muito a sério. Muito obrigado por se manifestar — o seu contributo é fundamental para nos ajudar a corrigir isto e a melhorar. Verificámos que o problema reportado foi resolvido por e-mail. Ficamos felizes que o seu problema tenha sido resolvido prontamente. Caso tenha alguma dúvida, sinta-se à vontade para nos contactar novamente.
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