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VEVOR 6.1 x 3 x 2.1 m Walk-in Tunnel Greenhouse, Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

Customer Reviews for VEVOR 6.1 x 3 x 2.1 m Walk-in Tunnel Greenhouse, Portable Plant Hot House with Galvanized Steel Hoops, 3 Top Beams, Diagonal Poles, 2 Zippered Doors & 12 Roll-up Windows, White

20×10×7 ft White

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bponcale bponcale
Worst customer service imaginable
Dome Roof 6 x 3 x 2.25m
Missing parts. Not getting much support. Apparently they lost the parts that They were sending. This experience has been beyond frustrating.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
info.mail info.mail
disappointed
345 x 195 x 192 cm
QUALITÉ DOLLARAMA LA SERRE ET DE QUALITÉ TRÈS MEDIOCRE DEÇU DE MON ACHAT LA DESCRIPTION EST TROMPEUSE. Dollarama quality. The greenhouse is of very poor quality. I’m disappointed with my purchase, and the product description is misleading.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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trose542 trose542
GREEN HOUSE
Bought on 8/28/26 .. finally received a week later box was damaged and parts visible . Looks like a returned item not new. Back and forth texting/ email with support still no satisfaction. even sent a video. This is a gift it looks like I got it from a thrift store. Requested a refund or even an exchange. Response was for me to count pieces in the box and set it up then let them know if any thing is missing. Over the pass 2 months I have spent over a thousand $.. I have to go shopping somewhere else. I am a 86 years old. I always thought this company was the best , Now I know better. BUYER BEWARE.
4 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Stephanie Schenk Stephanie Schenk
Missing parts
Dome Roof 8.35 x 3 x 2.25m
Missing all the bolts, can't put it together.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Al*** Al***
Vevor is scam
I bought this greenhouse but try tu returned they made the return and later they cancel the deposit know i don't have my retur on my credit card. Im very disappointed
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James Brown James Brown
Mr.
Spire 9 x 3 x 2m
Easy to assemble but even the box says not for outdoor use! Really? Wind turns this thing into a kite. Lift is so profound that it actually snapped the grounding pegs. Cover only held on by nylon ribbons. Had it up less than a week then disassembled it and threw it in the garbage.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
chipa911 chipa911
Missing
4.5 x 2 x 2 m
Missing Poles and mix matched poles also several poles bent
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jk Jk
Walk-in tunnel Greenhouse
Didn't even last a month into winter. Caved in under
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David David
None
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
AMC AMC
LIVRAISON
590 x 295 x 198 cm
Trop de temps pour la livraison nous venons de recevoir enfin nous n'avons pas pu encore contrôler le contenu , le montage , la qualité programmée , reprogrammée ,en attente pour avoir enfin une livraison
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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