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VEVOR Utility Service Cart, 2 Shelf 250kg Heavy Duty Plastic Rolling Utility Cart with 360° Swivel Wheels (2 with Brakes), Large Lipped Shelf, Ergonomic Storage Handle for Warehouse/Garage/Cleaning

Customer Reviews for VEVOR Utility Service Cart, 2 Shelf 250kg Heavy Duty Plastic Rolling Utility Cart with 360° Swivel Wheels (2 with Brakes), Large Lipped Shelf, Ergonomic Storage Handle for Warehouse/Garage/Cleaning

Large 2 Layer
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Customer Reviews

4 Out of 5
Based on 376 reviews
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376 Reviews
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en*** en***
Nichtlieferung
1180 x 650 x 865 mm
Produkt nicht erhalten - falsche Zollpapiere - wusste nicht, dass Artikel aus dem Ausland kommt
1 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Anliegen im Zuge des E-Mail-Austauschs geklärt werden konnte. Es freut uns, dass Ihr Problem zeitnah gelöst wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Zudem möchten wir uns aufrichtig für die unbefriedigende Erfahrung mit der Logistik entschuldigen. Wir haben diesen Punkt aufgenommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback – es hilft uns dabei, unseren Service weiter zu verbessern.
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steve steve
steve
Small 2 Layer
We Recieved and Trolley was damadge they said they will send a spare part Still waiting (3 week)
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
thierrybalasse@skynet.be thierrybalasse@skynet.be
Impossible de joindre le service après vente pour une aide
1015 x 450 x 850 mm
L’envoie s’est bien passé, rapide …mais je n’arrive pas a joindre le service après vente ! Un petit morceau sans importance semble t’il est cassé. D’autre part, je n’ai pu visser qu’une visse sur trois a chacun des deux pieds coté ou se fixe le support à verre. Donc triste car tout semble bien
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Mike Mike
Poor customer service
Small 2 Layer
Buy at own risk because once you buy anything from this Chinese company they will ghost you forever if you have a problem or need to return something
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ruben Ruben
Nunca hemos recibido devuelto la cantidad pagada
Large 2 Layer
Pedimos por favor que no hemos recibido la carretilla nunca ni nos Hemos recibido devolución alguna
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Will Will
Small business owner
Large 2 Layer
Small business owner 3
Shoed up damaged, reached out to Vevor with no response. Disappointing to say the least. Send pics and filed a claim and no response, sad.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Mundo restauracion Mundo restauracion
Ruben
Small 3 Layer
No hemos recibido ni devuelto el dinero
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Shepard Shepard
Arrived Damaged
Large 2 Layer
Arrived with the bottom shelf cracked. I had to use a plastic welder to repair it. Plastic seems thin compared to a similar cart I own. Great size however! I'll just have to be mindful if I'm loading really heavy items on it.
0 people found this helpful
Ryan Ryan
DIY Guy
Large 2 Layer
Great product for a great price. Just could use a little more support or reinforcement to secure push handle which just snaps into place.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
RRK RRK
Only two wheels swivel
Large 2 Layer
Very sturdy cart, and assembly directions were clear, though they required additional tools. I really wish the description had mentioned that only two of the wheels swivel. I was looking for all four to swivel, which I would assume is what is meant by \"360 degree swivel wheels (2 with brakes)\" and \"Large 5-inch (12.7cm) diameter swivel casters support 360-degree flexible locking.\" Turns out only the two with locks swivel, making it harder to steer in tight spaces.
0 people found this helpful

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