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VEVOR Roof Rack Cross Bars, Aluminum Roof Rack Crossbars, Fit Raised Side Rail with Gap, 90 kg Load Capacity, Adjustable Crossbars with Locks, for SUVs, Sedans, and Vans

Customer Reviews for VEVOR Roof Rack Cross Bars, Aluminum Roof Rack Crossbars, Fit Raised Side Rail with Gap, 90 kg Load Capacity, Adjustable Crossbars with Locks, for SUVs, Sedans, and Vans

Universal Model B

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Flavius Flavius
Luid en wiebelig
Universal Model A
Ik heb deze aangeschaft voor onze vakantie naar Griekenland. Niet echt makkelijk te monteren en zeer luidruchtig/ fluitend en wiebelige dakdragers. Wij hebben er geen vertrouwen in dat we veilig op onze bestemming aankomen. Daarbij mag je volgens de instructies, niet harder dan 80 km per uur rijden met deze dragers. Wij zijn er erg ontevreden over!
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Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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turer66@gmail.com turer66@gmail.com
Warranty
Universal Model A
If it arrives broken they just ignore replacement request after getting all required pictures and info.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luca Luca
Deluso
Universal Model A
Mi spiace...dopo tantissimi acquisti di materiale estremamente buono e conveniente questa volta non ci siamo... il modello scelto non aveva le caratteristiche necessarie, può succedere essendo un prodotto non specifico per il mio veicolo, quindi ho fatto la richiesta di reso! Ora dopo una serie di richieste... descrizione del problema... fotografie... di nuovo descrizione del problema.... insomma sono oltre 20 giorni che sto tentando di fare il reso e ancora il pacco è a casa mia, in attesa di sviluppi!!
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Dumon Dumon
Inutilie
Universal Model A
Pour faire simple c’est de la m…..ça ne tiens pas , c’est galère à installer ou enlever , c’est parti à la poubelle dès le premier jour.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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Tobias Laudahn Tobias Laudahn
Leider nicht so gut wie gehofft
Universal Model A
Leider nicht gut verarbeitet. Ungenau ausgestanzte Teile, fummelige Montage, schlechte Passform. Haken für die Tür schlecht geformt. Leider sind die Träger auch in sich verwrungen bzw. Verdreht. Retoure leider problematisch, auch nach über 48 Std. Keine Antwort.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass Ihr gemeldetes Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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