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VEVOR Transmission Fluid Pump 2 Way ATF Refill System Dispenser, Oil and Liquid Extractor 10 Liter Large Capacity, Automatic Transmission Fluid Pump Tool Set with 14 Pieces ATF Filler Adapters

Customer Reviews for VEVOR Transmission Fluid Pump 2 Way ATF Refill System Dispenser, Oil and Liquid Extractor 10 Liter Large Capacity, Automatic Transmission Fluid Pump Tool Set with 14 Pieces ATF Filler Adapters

Manually 10 L

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Yurii Yelesin Yurii Yelesin
Good product but delivered completely broken
Manually 6.5 L
Hi, Just bought another same pump. The previous one, as I reported back then, was delivered broken (dropped or even thrown - I disassembled it back then and it looked as if someone was playing football with it - everything was damaged, including the inner cylinder and the air release valve). It was eventually refunded by you, guys, thanks for that. I liked the quality of materials used and I think it can be a good product serving for years (if delivered properly🤦‍♂️). I know it's not possible to wrap it against careless or irresponsible delivery people, but is it possible to (in some way) really stress on the vulnerability of the product to the shipping company to make sure it arrives in perfect condition this time, please? I really need the pump asap and can't and don't want to mess with the refund again. Thank you in advance.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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lollarandrew lollarandrew
Good
Pneumatic 15 L
It never came in,they broke it in shipping and I guess they sent it back to the shipper,and i never received it,still waiting and try to get it resolved with customer service.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jimmy1992harley jimmy1992harley
Quit working after one use
Manually 6.5 L
Used it once for changing the oil in my Lincoln, worked great the first time. Just went to change the oil for the second time with the extractor and nothing, no vacuum pressure at at alll. Plunger moves with zero resistance.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Rod C. Rod C.
Owner
Manually 10 L
, What a piece of crap. Firs,t this thing is sold in the US & does not come with the correct air hose fitting?I hop in the car drive to Home Depot buy the correct air hose fitting. I I get home install it connect to my compressor and the unit refuses to suck any oil at all. I spent 40 minutes messing with it, all instructions were followed explicitly. Do not waste your money this thing is JUNK!
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
ma*** ma***
Recevoir mon appareil
Pneumatic 15 L
Bonjour , vous me dites que j'ai reçu mon colis , alors que je n'ai rien reçu à ce jour , si vous pouvez voir le problème , dans l'attente de votre réponse . Cordialement .
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mark Mark
Owner
Pneumatic 15 L
Absolute waste of time — will burn out your air compressor! Do not buy this extractor. It took over 40 minutes just to pull 8 liters of fluid out. If you plan on using the pneumatic option, be prepared for your air compressor to run non-stop the entire time, which is a great way to destroy your compressor pump. Thinking you'll just use the manual hand pump instead? Think again. You have to pump it repeatedly every few minutes, meaning it saves you zero time and zero effort compared to doing a traditional drain. Save your money and your air compressor — look elsewhere.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
J. Hartman J. Hartman
Do not buy if you can't grip well enough to unscrew the lid.
Manually 10 L
This dispenser/extractor works okay. It is VERY SLOW to extract even something as thin as transmission fluid. The dispensing flow is decent. The adapter kit it came with has good coverage. The lid is INCREDIBLY HARD to unscrew as others have complained.
0 people found this helpful
Roscoe Roscoe
Sir
Manually 10 L
Hi, Recieved the fluid pump in good condition and promptly. Upon testing I found that the pressure gauge is not working, I’ll buy a replacement gauge , no big deal, but a piss off nevertheless. The thing that was most irritating is that the sticker indicating the valve adjustment for suction and dispensing of oil was reversed! This resulted in my supposed extraction of transmission oil pumping air into the transmission and spraying oil all over, just what I was trying to avoid when I purchased this item. To top it off when I asked Vevor for an instruction booklet, they sent me a parts list, this was the best they could do!! Hence the 3 stars. To be fair, I must add that when I got the valve set correctly, the unit performed very well, both on extraction and dispensing transmission oil.
0 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
Moobe Moobe
Fluid extractor
Pneumatic 15 L
The product looks good. It will not keep on extracting fluid Even with air. Customer service was helpful for the most part. I had to send a vedio of the fluid extractor not working. I got a call tag and free ship to Vevor. Thank you!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tony Blakestrom Tony Blakestrom
Meh
Manually 6.5 L
Good not great. I’ve had four of these at two different places. One of the check valve in the handle blew out and the other one’s valve failed inside and it spewed oil out the handle (that one might have been my doing by overfilling it. It’s okay for occasional use but I’d buy a better one next time.
0 people found this helpful

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