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VEVOR Stainless Steel Kettle, 5 GALLON Brewing Pot, Tri Ply Bottom for Beer, Brew Kettle Pot, Home Brewing Supplies Includes Lid, Handle, Thermometer, Ball Valve Spigot, Filter, Filter Tray

Customer Reviews for VEVOR Stainless Steel Kettle, 5 GALLON Brewing Pot, Tri Ply Bottom for Beer, Brew Kettle Pot, Home Brewing Supplies Includes Lid, Handle, Thermometer, Ball Valve Spigot, Filter, Filter Tray

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Miranda Pathuis Miranda Pathuis
Mooie pan, maar niet compleet
Mooie pan, makkelijk te gebruiken, maar vind het erg jammer dat niet alle juiste onderdelen erbij geleverd worden, zoals een slangpilaar. Deze moet je elders bestellen om een slang aan te koppelen en dan maar hopen dat het past.
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Amazing Brew Kettle Amazing Brew Kettle
5 Gal Kettle
Once again Vevor has exceeded all my expectations. Quality materials, construction and smart design makes this kettle an outstanding value. Do not hesitate purchasing this if you are looking for a quality piece for home brewing. Update: although the quality is very good the drain port is way to high from the bottom of the kettle. In addition, the internal filter plate sits a third of the way up in the kettle making the space below worthless for cooking grain. The kettle actually holds 4.75 gallon NOT 5 gallon. I will update my rating to 3 star. If your going to build something build it right.
0 people found this helpful
Diego Diego
Capacity lower than advertised. Thermometer floods.
Capacity lower than advertised. Thermometer floods. 2 Capacity lower than advertised. Thermometer floods. 2 Capacity lower than advertised. Thermometer floods. 2
The kettle only fits 16.5 liters of grain+water, not 19 liters as advertised. I measured a couple times during beer batches. Also the thermometer floods if the kettle is submerged, which I discovered during cooling of my wort. Besides those issues it works ok, but I am very disappointed to have less beer than expected in my batches. Probably would not buy it again
4 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tom Tom
Cuve
Cuve 1
Très pratique mais qualité de matériaux non conforme, une seule utilisation avec uniquement de l'eau (pour rincer) et déjà de la rouille dans tout le fond de la cuve.
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Nick Nick
Mr
Vevor was unable to deliver the kettle to my home address, on Lemnos island, Greece, twice. So they offered to me a refund and I recived it if full. The company tha collaborates with Vevor is useless. The staff was very helpfull in resolving my issue.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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