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VEVOR Stainless Steel Cart, 3 Layers Lab Utility Cart 181 kg Weight Capacity, Medical Cart with Lockable Universal Wheels, for Lab, Clinic, Kitchen, Salon

Customer Reviews for VEVOR Stainless Steel Cart, 3 Layers Lab Utility Cart 181 kg Weight Capacity, Medical Cart with Lockable Universal Wheels, for Lab, Clinic, Kitchen, Salon

3 Layers NO
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Customer Reviews

4 Out of 5
Based on 299 reviews
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299 Reviews
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Joe O’Malley Joe O’Malley
Damaged in transit
2 Layers Silver
Trolley arrived damaged from shipping. Box was not dented but something has obviously been dropped or tested on it. There are several dents in it and the two drawers do not close properly. So far VEVOR have offered me a $27 dollar ‘refund’ as compensation, which is approximately one-sixth of the retail value of the item. Not happy, not happy at all. Feels like bargaining through the ticket process to see how little they’ll refund. Like an insurance company trying to avoid or delay paying a claim.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Luke Luke
Director
2 Layers NO
Bottom tray occasionally comes off when moving the trolley because it's not fixed and the legs splay.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
Martin K. Martin K.
Life-threatening
Life-threatening 1 Life-threatening 1
An absolutely terrible experience — this medical trolley had faulty electrical wiring and nearly killed our colleague. There is a burn mark left on the floor from the electric shock, as well as on the trolley itself — life-threatening. It was in use for only a single day.
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Ga Ga
Chariot
Bruyant quand il roule
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Kealon Nix Kealon Nix
Cheap Casters
One of the casters just broke for no reason. The tray is very flimsy and the plastic base is not heavy or of good quality.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Olivier Olivier
Mr
2 Layers White
Impossible d'avoir la facture correspondant au prix réglé et impossible de joindre quelqu'un par mail.
0 people found this helpful
Customer Service Reply: Nous vous enverrons des informations concernant votre facture par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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OT OT
kein Titel
2 Layers NO
Der Wagen ist ziemlich unstabil, ist nur für leichte Gegenstände geeignet. Vordere Front kann man von den Streifen (warscheinlich vom Klebstoff) nicht sauber kriegen
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Lilian MOUGIN Lilian MOUGIN
Chariot de laboratoire
2 Layers Silver
Chariot reçu endommagé -montant supérieur plié. Article mal conditionné et insuffisamment protégé; confié de surcroît à un livreur qui n'est pas à la hauteur: GLS. Service après vente compliqué et dissuasif: on ne sait pas si l'on échange avec un robot ou une vraie personne. Je déconseille
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Erik Erik
Dr
Ik kreeg één schroef van het handvat niet goed vast, had weinig grip in het "voorbewerkte" gaatje. Eén schroef om het bovenblad te bevestigen past ook niet in het voorbewerkte gat. Eén van de drie stopcontacten is ingedeukt en zit niet netjes op de plaats. Goedkoop artikel, maar slordig afgewerkt. Er zit geen factuur in het pakket, ook niet in het klantenportaal. Foto uploaden (normaal formaat) lukt ook al niet. Niet kopen als je het intensief gaat gebruiken.
0 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Tommy Abrahamsson Tommy Abrahamsson
CEO
Lastade 18kg på övre hyllan, den började att krokna direkt. Försökte att reklamera men mailet kom tillbaka.
0 people found this helpful
Customer Service Reply: Tack för din feedback. Vi beklagar verkligen att du har haft problem med produkten. Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
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