Customer Reviews for VEVOR Roof Rack Cargo Basket, 162.6 cm x 99.1 cm x 15.2 cm Rooftop Cargo Carrier with Extension, Heavy-duty Steel 90.7 kg Capacity Universal Roof Rack Basket, Luggage Holder for SUV, Truck

The mounting bolts sit too low and interfere with the sun roof. If I had known it would hit the sunroof, I would not have purchased. I tried to submit a refund but customer support has not contacted me.

firstly you sent me the wrong Item I received 1035 not a 1.625 then you say you refunded me yes $89 where is the rest of my 355.00 absolute rubbish cant ring anyone to talk too I will never deal with vevor again

Bought it not even a month ago. Couldn't install it because some hardware is defective and now it's already rusting !! I haven't even put it yet on my car ! Support doesn't answer. KEEP OUT

After careful consideration and taking the time to check each piece, I have noticed that the rack that you sent me is not that of the one that was in the picture of what I ordered the brackets are entirely different and do not fit the rack on my Subaru the braces do not fit, according to the cross bars of the top of our Subaru

Very disappointed with the quality. The roof rack arrived scratched, with poorly aligned welds, and the extension joints have excessive play. The most concerning issue is that the rack bends noticeably with only about 5 kg of weight, which makes me seriously question its structural stability and safety. Unfortunately, the product I received does not match the quality or durability I expected from VEVOR.

The basket itself is good. It snaps together easily and is sturdy. My issue was with the hardware to attach it to my roof rack. The mounting hardware is not as universal as it claims. My roof rack has aero bars. The hardware by itself was not adequate to effectively secure it. I had to go to a hardware store and buy washers and nuts to make it work. The the nuts with the spindles they included broke. The plastic spindles came off all of them. Additionally, I had to bend the metal plates so the bolt fittings could reach the plates. I also added rubber strips where the large plastic pieces make contact with the rack to keep in from moving around. None of this was self-evident out of the box. It wasn't until after all of the spindles broke off the bolts during the installation that I realized the mounting hardware wasn't going to work. Otherwise, I would have returned it, but once I modified to make it work, I wasn't able to. If I'd known any of this, I wouldn't have bought it.

Hey voll zu Frieden bis auf das es schlauer gewesen wäre es nich mal vor Montage nach zulackieren und von innen mit Holraumversiegelung zubehandeln . Da nach 2 Tagen rost Flecken aufm Dach hatte .

The installation was more difficult than needed as the product was damaged alteady at arrival, the parts of the frame where the thinner parts are supposed to slide in were deformed so assembly required fixing the product. Also, the screws provided to lock the joints with are of very poor quality, so some of the threads stripped even though care was observed . After one week of use this thing started leaking rusty water all over the car roof and anything near it, leaving stains that are difficult to remove. There were no plugs provided, as I believe is the case with never versions, so there is nothing to stop the ingress of water. To be able to use this again I will have to take it apart, rinse out all rust and water, seal the inside with some sort of rust inhibitor, make sure it dries, and then plug every hole and seal every joint, the provided plastic sleeves are not enough. The bag, cargo net and other accessories are fine and working as expected.

Ich konnte diesen Dachgepäckträger leider nicht benutzen, da er nicht mit den Seitenstreben kompatibel war, die ich ebenfalls von VEVOR gekauft hatte. Sehr schade, denn die Handhabung und die Montage an sich waren wirklich sehr leicht erklärt und unkompliziert. ​Besonders positiv hervorheben möchte ich jedoch das Support-Team. Ich habe Kontakt aufgenommen und wir sind sehr schnell zu einer passenden Lösung gekommen. Vielen Dank für die tolle Hilfe!

Not impressed with the clamps used for attathement to roof. And large ugly advertisement is kind of a regretful reminder I should have shopped better. If you are purchasing for a Ford explorer go bigger