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VEVOR Roof Rack Cargo Basket, 117.5 x 91.5 x 11.4 cm Rooftop Cargo Carrier, Heavy-duty 90.7 kg Capacity Universal Roof Rack Basket, Luggage Holder for SUV, Truck, Vehicle

Customer Reviews for VEVOR Roof Rack Cargo Basket, 117.5 x 91.5 x 11.4 cm Rooftop Cargo Carrier, Heavy-duty 90.7 kg Capacity Universal Roof Rack Basket, Luggage Holder for SUV, Truck, Vehicle

1175×915 mm

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Tom S Tom S
Mounting hardware sits too low and hits the sun roof
The mounting bolts sit too low and interfere with the sun roof. If I had known it would hit the sunroof, I would not have purchased. I tried to submit a refund but customer support has not contacted me.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We have received your ticket regarding this issue and have been in contact with you to address your concerns. We have already provided a proposed solution via email under ticket #464229680953344 and are currently awaiting your response.Kindly check your registered email and ticket notifications and get back to us at your earliest convenience.
MICHAEL Castledine MICHAEL Castledine
my money you refunded me $89 where is the $266
1625 x 990 x 105 mm
firstly you sent me the wrong Item I received 1035 not a 1.625 then you say you refunded me yes $89 where is the rest of my 355.00 absolute rubbish cant ring anyone to talk too I will never deal with vevor again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Ga*** Ga***
Bad product
1305×915 mm
Bad product 1 Bad product 1
Bought it not even a month ago. Couldn't install it because some hardware is defective and now it's already rusting !! I haven't even put it yet on my car ! Support doesn't answer. KEEP OUT
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kay Tolbert Kay Tolbert
If possible, I to return the item unable to reach anybody by phone to discuss the matter
1625 x 990 x 105 mm
After careful consideration and taking the time to check each piece, I have noticed that the rack that you sent me is not that of the one that was in the picture of what I ordered the brackets are entirely different and do not fit the rack on my Subaru the braces do not fit, according to the cross bars of the top of our Subaru
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
nikoslagos nikoslagos
Very disappointed
1625 x 990 x 105 mm
Very disappointed with the quality. The roof rack arrived scratched, with poorly aligned welds, and the extension joints have excessive play. The most concerning issue is that the rack bends noticeably with only about 5 kg of weight, which makes me seriously question its structural stability and safety. Unfortunately, the product I received does not match the quality or durability I expected from VEVOR.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Leo Leo
Rost an den Schweiß Punkten
1175×915 mm
Hey voll zu Frieden bis auf das es schlauer gewesen wäre es nich mal vor Montage nach zulackieren und von innen mit Holraumversiegelung zubehandeln . Da nach 2 Tagen rost Flecken aufm Dach hatte .
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Onur Can Yetkin Onur Can Yetkin
Super Support, leider nicht kompatibel
1175×915 mm
Ich konnte diesen Dachgepäckträger leider nicht benutzen, da er nicht mit den Seitenstreben kompatibel war, die ich ebenfalls von VEVOR gekauft hatte. Sehr schade, denn die Handhabung und die Montage an sich waren wirklich sehr leicht erklärt und unkompliziert. ​Besonders positiv hervorheben möchte ich jedoch das Support-Team. Ich habe Kontakt aufgenommen und wir sind sehr schnell zu einer passenden Lösung gekommen. Vielen Dank für die tolle Hilfe!
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Johnny Kanux Johnny Kanux
The cargo basket is not designed to adjust the length of the basket
1175×915 mm
The VEVOR Roof Rack Cargo Basket is sturdy and well made. Assembling was quick and easy since there are only 2 pieces to connect together. Note that if your crossbars cannot be adjusted forward or back that you 'could' have a problem. My 2016 Nissan Pathfinder Platinum has fixed crossbars and the mounting points of the cargo basket do not line up with both the front and rear crossbars at the same time, and as a result cannot be secured. The cargo basket is not designed to adjust the +/- length of the basket more than 1/2 inch, at best. Certainly not the 4 inches (+/- 1/2") to line up the basket so it can be secured to BOTH the front and rear crossbars.
0 people found this helpful
John John
Pas incroyable mais pas abjecte non plus
1175×915 mm
Fait le boulot pour une galerie à 120€ mais peinture du logo qui cloque, peinture générale assez fragile.La galerie est assez haute par rapport aux barres de toit, modification des pieds prévue ainsi qu’une peinture raptor pour avoir une belle galerie.
0 people found this helpful
Ignazio Callari Ignazio Callari
Cestello portapacchi
1175×915 mm
Cestello portapacchi. Montato su panda 169 4x4. Ha bisogno di due barre laterali da montare sulle barre della macchina
0 people found this helpful

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