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VEVOR Roof Rack Basket, 1300 x 910 x 105 mm, Universal Rooftop Cargo Carrier with 44.1 x 34.3 x 10.2 in Cargo Bag, Net, Ratchet Straps, 90.7 kg Max Load Capacity Car Top Luggage Holder, for SUV Car

Customer Reviews for VEVOR Roof Rack Basket, 1300 x 910 x 105 mm, Universal Rooftop Cargo Carrier with 44.1 x 34.3 x 10.2 in Cargo Bag, Net, Ratchet Straps, 90.7 kg Max Load Capacity Car Top Luggage Holder, for SUV Car

1300 x 910 x 105 mm

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413 Reviews
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Tom S Tom S
Mounting hardware sits too low and hits the sun roof
The mounting bolts sit too low and interfere with the sun roof. If I had known it would hit the sunroof, I would not have purchased. I tried to submit a refund but customer support has not contacted me.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We have received your ticket regarding this issue and have been in contact with you to address your concerns. We have already provided a proposed solution via email under ticket #464229680953344 and are currently awaiting your response.Kindly check your registered email and ticket notifications and get back to us at your earliest convenience.
MICHAEL Castledine MICHAEL Castledine
my money you refunded me $89 where is the $266
1625 x 990 x 105 mm
firstly you sent me the wrong Item I received 1035 not a 1.625 then you say you refunded me yes $89 where is the rest of my 355.00 absolute rubbish cant ring anyone to talk too I will never deal with vevor again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Ga*** Ga***
Bad product
1305×915 mm
Bad product 1 Bad product 1
Bought it not even a month ago. Couldn't install it because some hardware is defective and now it's already rusting !! I haven't even put it yet on my car ! Support doesn't answer. KEEP OUT
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kay Tolbert Kay Tolbert
If possible, I to return the item unable to reach anybody by phone to discuss the matter
1625 x 990 x 105 mm
After careful consideration and taking the time to check each piece, I have noticed that the rack that you sent me is not that of the one that was in the picture of what I ordered the brackets are entirely different and do not fit the rack on my Subaru the braces do not fit, according to the cross bars of the top of our Subaru
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
nikoslagos nikoslagos
Very disappointed
1625 x 990 x 105 mm
Very disappointed with the quality. The roof rack arrived scratched, with poorly aligned welds, and the extension joints have excessive play. The most concerning issue is that the rack bends noticeably with only about 5 kg of weight, which makes me seriously question its structural stability and safety. Unfortunately, the product I received does not match the quality or durability I expected from VEVOR.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Leo Leo
Rost an den Schweiß Punkten
1175×915 mm
Hey voll zu Frieden bis auf das es schlauer gewesen wäre es nich mal vor Montage nach zulackieren und von innen mit Holraumversiegelung zubehandeln . Da nach 2 Tagen rost Flecken aufm Dach hatte .
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Dan Tallsten Dan Tallsten
To be expected at the price.
The installation was more difficult than needed as the product was damaged alteady at arrival, the parts of the frame where the thinner parts are supposed to slide in were deformed so assembly required fixing the product. Also, the screws provided to lock the joints with are of very poor quality, so some of the threads stripped even though care was observed . After one week of use this thing started leaking rusty water all over the car roof and anything near it, leaving stains that are difficult to remove. There were no plugs provided, as I believe is the case with never versions, so there is nothing to stop the ingress of water. To be able to use this again I will have to take it apart, rinse out all rust and water, seal the inside with some sort of rust inhibitor, make sure it dries, and then plug every hole and seal every joint, the provided plastic sleeves are not enough. The bag, cargo net and other accessories are fine and working as expected.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Onur Can Yetkin Onur Can Yetkin
Super Support, leider nicht kompatibel
1175×915 mm
Ich konnte diesen Dachgepäckträger leider nicht benutzen, da er nicht mit den Seitenstreben kompatibel war, die ich ebenfalls von VEVOR gekauft hatte. Sehr schade, denn die Handhabung und die Montage an sich waren wirklich sehr leicht erklärt und unkompliziert. ​Besonders positiv hervorheben möchte ich jedoch das Support-Team. Ich habe Kontakt aufgenommen und wir sind sehr schnell zu einer passenden Lösung gekommen. Vielen Dank für die tolle Hilfe!
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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James James
51x36 2021 ford explorer xlt
1305×915 mm
Not impressed with the clamps used for attathement to roof. And large ugly advertisement is kind of a regretful reminder I should have shopped better. If you are purchasing for a Ford explorer go bigger
0 people found this helpful
Gina Weustenhagen Gina Weustenhagen
Halber Preis?
1305×915 mm
Der Gepäckträger ist super im Aufbau und in der Montage. Er hält auf den Dachträgern bombenfest. Kritik und da auch nur 3 Sterne ist die Beschriftung auf dem Träger vorne da hätte der Firmenname gereicht und nicht noch der Hinweis auf billig. Aber Reklame fahren möchte man auch nicht gerne. Da ich das mit der Beschriftung noch ändern muss leider nur 3 Sternchen.
0 people found this helpful

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