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VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

84 ft-5/8 inch

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William welch William welch
Mr
Broke the casing came apart and VEVOR wants to offer $20 credit should replace it for free with the updated version
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve courchesne Steve courchesne
Reel review
Sometimes i have trouble winding the hose complitely in the case and it stays out. I have to unreel it completely and reel it back to get it all in .
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chad L Chad L
Leaks at nose handle
Only used it about 10 times and already leaks at part where hose connects to hose sprayer. Disappointing
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sebastien Sebastien
Hose kinks too much
Great product but unfortunately the hose kinks way too often. And it seems to affect the hose material over time. I purchased it this spring and use it a few times a week, I will see in a year or so how well it will fare.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kyle Schroeder Kyle Schroeder
Terrible Quality
84 ft-5/8 inch
The hose end broke the first time I used it. Had to cut the end off and replace it.Price is good and rolles up nicely
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Gordon Clark Gordon Clark
Grower
This is the 4th I have ordered and appears to be an older model. It will not retract unless fully extended. The hose is less quality
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Jim Jim
Owner
My reel hose is 5/8 hose it really needs you to go slow and give it a little help going in. The more you use it the better it seems to get I guess time will tell. Overall it’s workable
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Cynthia Cynthia
Garden hose
I wasn’t happy with this product, first time using it it jumped the reel. With difficulty and time my husband got it fixed. We followed instructions.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Dkhaili Dkhaili
Enrouleur vevor
Le retour est pas très efficace car il se bloque ,le mécanisme en plastique ne transfère pas sur les côtés
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tony howard Tony howard
Construction
Like product but don't like when you look at another item sent emails on that product a hundred times and can't get to stop ready to quit buying items and change email
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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