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VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

84 ft-5/8 inch
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Customer Reviews

4 Out of 5
Based on 3552 reviews
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lilman80 lilman80
Stripped spring screws right out of the box
Stripped spring screws right out of the box 1
Package came in quickly, however after installation hose would not retract back. Popped the side cover off and these 3 screws had been stripped / the plastic ear they screw into was busted. (These screws hold the spring in place to allow hose to retract.) I was able to pull hose all the way out and put screws back in the other 3 slots… still unsure why it only had 3 out of the 6 screws…. Then was able to manually spool the hose back up putting tension on the spring now that the screws had it locked in place… it retract a little fast, Assuming that it’s because it had to be modified straight out of the box to work.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
racjr1955 racjr1955
Do Not Buy
Do Not Buy 1 Do Not Buy 1 Do Not Buy 1
Don't buy spring breaks
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
racjr1955 racjr1955
Don't buy Vevor
Don't buy Vevor 1
Spring broke after 6 uses. I wrote the company and after going back and forth for two weeks they offered me $31.00 versa sending me a new one. Beware....
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
bryansublett bryansublett
Item stopped retracting hose.
Item stopped retracting hose. 1
Junk! Didnt even make it 4 months. Quit retracting hose.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
xsaamx xsaamx
hose water leaking brand new
hose water leaking brand new 1 hose water leaking brand new 1
leaking from inside … probably a hose problem ?
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Truong Truong
I'm stuck
I'm stuck 1
Didn't make the anniversary, I was pretty happy about the product. Bought it mid August last year, used for three months, put it away, bring out this May, I have to replace the spray nozzle and now the hose stucked inside the housing on the left side where the drive belt is. What a waste.
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Klaus Klaus
Herr
Herr 1
Leider nach 6 Monaten kaputt. Verliert Wasser am inneren Schlauchanschluss. Leider kommt man nicht dran ohne die Trommel zu öffnen und den Wickelmechanismus zu zerstören. Sehr schade, sonst eine gute Schlauchtrommel.
3 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Mark Mark
Hose real
84 ft-5/8 inch
Hose real 3
Coupling was crushed during shipping, also saw another buyer with the same issue. Poor packaging.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Farhad Farhad
Nozzle broke
84 ft-5/8 inch
Nozzle broke 3
The nozzle broke for no reason after 2 months of use with no reason!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jessicamckone88 jessicamckone88
Not the best
I would way rather the Costco one I got for less money this one the lid fall off and and it gets stuck putting back in
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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