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VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

84 ft-5/8 inch

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Darin Darin
Retractable hose real.
84 ft-5/8 inch
Works okay but the hose started to leak at the end with the nozzle. I thought it was just simply tighten it up, to solve the problem. But that did not do it. The end of the hose is literally spinning inside the nozzle in creating a water leak at their breast fitting. I think I went out to try to turn this in and get a warranty issue.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Small David Small
Owner
84 ft-5/8 inch
We I purchase a good bit from Vevor but this purchase was below average. The real itself is good but the hose is below par and the spray nozzle is pure plastic junk. Just an honest opinion. Thanks
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Upstate NY Upstate NY
Roller breaks
84 ft-5/8 inch
Roller breaks easily
0 people found this helpful
James Murphey James Murphey
Mr
84 ft-5/8 inch
While using this retractable hose reel. It stopped going all the way in. Now I have about 5 feet of hose hanging out the front that won’t go inside the reel. I have not had this very long. I have two other ones that work perfectly, this one, however, is not working.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joaquin R. Joaquin R.
It was my favorite
84 ft-5/8 inch
I loved this hose since I got it. The retractable feature is super convenient and makes storing it so easy with no tangles. It was honestly perfect for daily use around the yard. However, today it started leaking water everywhere. Now when I use it, water sprays out from places it shouldn’t and I end up getting completely wet. It’s really frustrating because now it’s almost impossible to use without making a mess and it was very pricey to just replace it.
0 people found this helpful
Lon Lon
Leaky hose nozzle
84 ft-5/8 inch
The hose nozzles leak when you leave the water running at the tap so I have to always turn off the tap.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Daniel leclair Daniel leclair
Mauvaise qualité des embouts
84 ft-5/8 inch
J ai a peine sortie le matériel de la boîte et le pistolet est tombé en deux morceaux par-terre, l'autre embouts ajustable ne se ferme pas donc pas très utile. Merci
0 people found this helpful
Customer Service Reply: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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Steve Steve
Great idea, bu leaks
84 ft-5/8 inch
Very nice looking retractable hose reel. My biggest and only complaint is that the pressed on fitting at the end of the hose where you would install the sprayer leaks and cannot be repaired. After I screwed on the sprayer and used it to wash my travel trailer it constantly leaks and runs down my arm. I attempted to removed thr sprayer however the pressed on fitting rotates as it should and I cannot removed the sprayer as there is nothing substantial to hold onto to remove it. Looks like I'll have to cut off the hose on the end in order to remove the sprayer. Vevor took the cheap way out in this design aspect. Very disappointing.
3 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Kyle Schroeder Kyle Schroeder
Terrible Quality
84 ft-5/8 inch
The hose end broke the first time I used it. Had to cut the end off and replace it.Price is good and rolles up nicely
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
RONNIE LIVINGSTON RONNIE LIVINGSTON
Broke
84 ft-5/8 inch
This the second one I brought. The first one the male part of the hose started to leak. Tried to find replacement but couldn't. So i brought a whole new one. Your product is cheap. And if I didn't have it mounted to my house I would have just threw it away.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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