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VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 84 ft x 5/8 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

84 ft-5/8 inch

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261 reviews
Stan Johnston Stan Johnston
Spring time gardening watering system
84 ft-5/8 inch
Purchased for an efficient and easy way to water our entire back yard area (shrubs, flowers and garden veggies). The unit is extremely heavy especially while fully charged with water. The attachment hardware was very inadequate for the task . Really a total joke!!!! We had to purchase commercial grade hardware from our local hardware store out of pocket. Hopefully the unit will last and perform the required task. Only time will tell.
0 people found this helpful
Roy Roy
Boss
84 ft-5/8 inch
Veivers price on this hose reel was the best I found around and the quality and everything is good would recommend
0 people found this helpful
Dave Dave
Mr.
84 ft-5/8 inch
Absolutely love this unit. Had a little trouble installing it, however, I finally got it and it works beautifully.
1 people found this helpful
Melanie Prough Melanie Prough
Clearly not designed for South Georgia heat.
84 ft-5/8 inch
Clearly not designed for South Georgia heat. 3
Clearly not designed for South Georgia heat. If you get one clean/rinse it out on the regular & I used a wooden pin to fix the pin issue.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Greg Greg
get what you pay for
84 ft-5/8 inch
Purchased 3 of these, they are not very good, one already has a kink in it and doesn't pull out or retract very well. I think this is one of the perfect examples of you get what you pay for, i need 3 of them so went with these cheaper ones, should have got the gardena ones.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
johnstonjss johnstonjss
Won’t last and for light duty
84 ft-5/8 inch
If these hose reels only last a couple of years, they simply aren’t worth the money to me. I’ve purchased quite a few of these over the years, probably six or so, and now they’re all starting to fail after only three years. One of them I left extended for too long, apparently, because it would never retract again. Another had a cheap plastic mounting bracket that broke. I have two of the 5/8-inch, 60-foot models. One was apparently an older version with a plastic bracket, while the other has a metal one. On another reel, the mechanism that guides the hose back and forth to wind it evenly has broken. Now the hose winds unevenly, bunches up, and prevents the reel from retracting properly. Don’t get me wrong, these are great products when they’re new. They’re convenient, and I really liked them. That’s why I bought so many. But I expect something like this to last at least five years, especially considering the price. Instead, here I am three years later, with roughly $600 invested in hose reels that are failing one after another. Now I’m looking at spending another $600 to replace all six. A product that works great for the first couple of years but doesn’t hold up over time isn’t a good value. I shouldn’t have to replace all my hose reels every three years. The convenience simply doesn’t justify the cost if the durability isn’t there.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464796182992896] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Mark Mark
Hose real
84 ft-5/8 inch
Hose real 3
Coupling was crushed during shipping, also saw another buyer with the same issue. Poor packaging.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Farhad Farhad
Nozzle broke
84 ft-5/8 inch
Nozzle broke  3
The nozzle broke for no reason after 2 months of use with no reason!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason belciano Jason belciano
CEO JMB Hime Renovations
84 ft-5/8 inch
Over great product and company however, for be a first time purchase and experiencing a defect so soon with the product I’m a little weary of future purchases.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
David H David H
Home owner
84 ft-5/8 inch
Very. Nice and easy to use product but you don’t get the same water pressure through the unit as you do with a regular 5/8” hose.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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