Customer Reviews for VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

The hose nozzle broke on day one. The screws it comes with are absolute junk, you’ll need to buy good quality screws. I’m glad it came with a second nozzle but pretty bummed as this wasn’t exactly in the budget, but had to have it! It’s a good concept but needs some work!

Please arrive on time; it's perfectly made, and I am thrilled. I would purchase it again. I am very surprised with this product after several reviews I realize i made the perfect choice

The retracting spring broke after the third or fourth time, maybe? So rather than replace or refund. Vevor has tried to get me to fix it. Told me that how to operate it which was absolutely silly then offered to have it fixed and give me $20 for my trouble. Then offered me $32 for the thing because there is nowhere to get it fixed around here. I asked several times to either refund it or send me another one and they keep sending me messages to do things other than what I want them to do

Bought this hose reel now it leaking from sprayer but cant get it off cause of the design on male end. It just spins when I try and unscrew it.Ill have to cut sprayer off I guess but itll happen to next sprayer I put on it. Its a terrible design!

Usually vevor quality is always been superb. In this case one of the main reasons for ordering this setup was that it was advertised to have brass fittings. In reality it came with plastic fittings what usually do not last long time and start leaking. Ill need to order brass fittings separately. Otherwise it seems to be ok. Have not tested how well it will work for longer usage as its still spring here and have had no need for watering yet. Photo included of plastic fittings.

The nozzle broke for no reason after 2 months of use with no reason!!

The front face plate comes off and center tabs break. This is a big flaw in the construction as when the hose retracts the big orange ball makes contact with this and after a couple of retractions this is what happens. Now I never just let is retract on its own like all the videos show

Just ordered for my dad for Father's Day and when we went to install it we found the Tap to Reel hose was damaged and couldn't be used. I reached out to Vevor and am waiting to hear back. Will revise when I am able to use it

I mostly love the features of the reel and have gotten many compliments from the neighbors. The 100 ft. 1/2 inch diameter hose is too constricting and reduces the pressure substantially. I regret not getting a larger diameter. It works... just at half the pressure which is evident when washing the car or running a sprinkler. This would be fine for water plants. I expect that I would have given 5 stars for the larger diameter version.

Very good construction. Horrible water pressure, useless!