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VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

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Customer Reviews

4 Out of 5
Based on 3592 reviews
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Dave Dave
Mr.
Had no trouble receiving this product, but just having a possible defective orange nozzle. Thinner hose, not strong water pressure like the old thicker hose had. I have not contacted Vevor to ask for the nozzle replacement due to the lack of my free time. I will contact them when I am on the summer break from school. Being a teacher is not the easy thing to live on, but I do love kids.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Mark Mark
Hose real
84 ft-5/8 inch
Hose real 3
Coupling was crushed during shipping, also saw another buyer with the same issue. Poor packaging.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Alexander Faulds Alexander Faulds
Not the best
Its okay but for the cost was hoping for better, but im sure it will have to be replaced within a year
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Dennis Walker Dennis Walker
Vevor hose reel
Only 5 days later I could have paid half of what I did pay. And there's not much pressure because hose is soo small
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Gregorlio Gregorlio
Not what is portrayed
The reel itself seems pretty nice. The hose however couldn't have been any more cheaply made. I am going to try and replace it with a better quality hose.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joshuah Joshuah
Broke at end of summer
I have (had) two of these hose reels. they are great but when I was putting the hose away at the end of summer the spring broke inside and would not wind back up. So sad, $100 down the drain. I'm going to buy another because the price is good. Hopefully it will last longer.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jeffrey Scott Hughes Jeffrey Scott Hughes
Owner
Overall I like it It pulls out easily, locks in place and reels back fast However at the end of the season the plastic pin that holds the reel to the mounting hardware bent under the weight of the reel and was very difficult to pull out. It is permanently bent and will be hard to use in spring
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
William Vest William Vest
Good hose reel, but dont think it will last
I bought two of these for each side of my house. I really wish they where more heavy duty. Everything that is used is plastic. I have had to fix one of them already because the worm gear got loose. If I had to do it over again, id waited till I found some more heavy duty.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Alvin Alvin
Hose reel
The hose wasn't big enough need larger size need more water flow for pressure washer
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Greg Jensen Greg Jensen
1/2 inch hose and stuck on dprayer
Bought this with high hopes. It works for sure but the 1/2 inch hose is poor GPH out put. Moreover, it stuck on the sprayer nozzle so I had to cut it off
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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