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VEVOR Pressure Washer Pump, 19 mm Shaft Horizontal Triplex Plunger, 3700 PSI, 2.5 GPM, Replacement Power Washer Pumps Kit, Parts Washer Pump, Compatible with Simpson MorFlex Models 40224, 40225, 40226

Customer Reviews for VEVOR Pressure Washer Pump, 19 mm Shaft Horizontal Triplex Plunger, 3700 PSI, 2.5 GPM, Replacement Power Washer Pumps Kit, Parts Washer Pump, Compatible with Simpson MorFlex Models 40224, 40225, 40226

No Nozzles 3700 PSI

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Ruim
5 Nozzles 3500 PSI
I bought two pumps, one is defective and has no pressure. I messaged the company and they didn't respond, and there's no warranty.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Markus Markus
I received a broken product
No Nozzles 4400 PSI
The product arrived broken. At first, they only offered a partial refund, which I didn't accept. Then they offered a full refund. I accepted it. However, they clearly don't know how to issue refunds to customers. It’s been over two weeks and I’ve been in contact every day, yet the money still hasn't arrived, even though they keep promising it will.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
stan stan
leak
No Nozzles 3700 PSI
leak oil from day one would not replace
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dharampaul Dharampaul
Mr
5 Nozzles 3500 PSI
Mr 3 Mr 3 Mr 3
This product seems like it would work well. But the issue I have was replacing a AAA TRIPLEX PUMP on a DeWalt pressure washer with a Honda gx200 engine. This pump seem like it would work, but it's not possible Imo to tighten the Allen bolts. The AAA TRIPLEX PUMP is designed different. I have attached all 3 images.
5 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Zach Zach
Pressure washing pump
This pump leaked from the unloader on the first job and then I got a new unloader and then after about 4 jobs the pressure of this pump got worse and worse so I had to discontinue use of the pump it did work decent at first just do not use for a pressure washing business
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Terry Terry
tntpaintingservices@gmail.com
No Nozzles 4400 PSI
This is my second pump within a year the first one only lasted a year this one on the first go I like on a roof waterblasting and three of the nuts for the porcelain valves I guess you call them were loose and I lost all pressure and I had to replace the seals on the if I hadn't noticed that then it would have been the stuff pump on the first go so quality I'm in the middle see how long this one last four but yeah price is the only reason really that I bought a second pump
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
VegasBuyer VegasBuyer
Retired
No Nozzles 3700 PSI
Retired 1
I ordered a 3700, My Original unit is a 3600, I believe what they sent is a 3300 - I verified I ordered the 3700 - manual says 3300, Box model says 3300 - just sent them a refund/question
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ken Ken
Pump DOES NOT Produce Rate Pressure
No Nozzles 4400 PSI
Purchased the 4gpm 4400psi pump, installed it with no problems and it works but does not produce the pressure stated. I have a new nozzle, 13hp motor, which is what is specified to operate with but my pump at full speed only produces 3000psi, which is good pressure for most pressure washers but I expected it to produce the rated pressure of 4400psi. VEVOR could not explain why it did not produce the pressure and only stated that the pressure, while spraying, will be "slightly less" than the advertised pressure. First they offered my a refund of $20 and I could keep the pump but I fussed and explained that its not what I ordered and that a pump that they sell that is rated for the pressure mine produces is $50 less than what I paid for this pump. They agreed on a refund of $50 and I keep the pump, but I still have not received the $50. Beware that your pump probably will not produce the rated pressure. Buy the pressure gauges made for the pumps if you want to actually see what it is producing, otherwise you have no way of knowing what the pressure is. Mine does fine at 3000psi its just the fact that I ordered one that should have produced 4400psi while spraying. I also got the three year warranty so, we will see if it goes that long, and how hard it is to get a claim resolved. Used mine for about 3 hrs so far with no issues. My motor is way oversized for the pump but still uses lots of fuel, but I was expecting a 4400psi pump.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Irene Irene
Consumer
No Nozzles 3700 PSI
There isn’t a negative to rate this company/transaction. Never received the item, got the run around when emailing this scam of a company. Never again! Be smart, don’t order from this company!!! 🤬🤬🤬
2 people found this helpful
Customer Service Reply: "We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
Juan Paco Juan Paco
Sir
Sir 1 Sir 1
Item arrived with a faulty unloader valve that leaks and shoots water everywhere. I contacted Vevor for a replacement, as the unit has a one year warranty, and entered a ticket on 3/26 and was told they would be in touch within 48 hours. It has now been two weeks and I have several emails telling me to wait another 48 hours, and even escalated it. Still no response. Vevor clearly doesn't want to stand on their product nor warranty and I will be reporting this to the ICC (internet crimes commission) because this is just poor business.
5 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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