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VEVOR Pressure Washer Hose Reel, 19.8 m x 6.4 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 3200PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

Customer Reviews for VEVOR Pressure Washer Hose Reel, 19.8 m x 6.4 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 3200PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

19.8 m x 6.4 mm

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Tobias Bäckström Tobias Bäckström
I&C engineer
15.2 m x 9.5 mm
Fast handling order and shipping, but that doesn't make up for the fact that it wasn't even possible to pre-tension the spring by the recommended number of turns before it came loose inside and failed to retract as it should.
1 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
harsimran harsimran
does not retract or roll back
18.3 m x 6.4 mm
The hose does not retract or roll back properly on its own. Every time I finish using it, I have to manually guide and roll the hose back by hand. it doesn’t work as expected.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Don Pidgeon Don Pidgeon
Garage owner
18.3 m x 6.4 mm
Light poor qaulity set up four days ago broke would not advise anyone to buy
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tony Tony
Décevant
19.8 m x 6.4 mm
Comme tout ce que j'ai acheté sur vevor jusqu'à présent,ceci est un autre produit décevant, quand j'achète un reel automatique c'est pour qu'il soit automatique, si je suis obligé de le rentrer en le tournant ce n'est pas automatique. Dernière acquisition sur ce site...
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mike Mike
None
18.3 m x 6.4 mm
Seems to work however it's almost too much weight for the retractable part to work properly. I have to feed it. It does not work as well as my air hose reel when it retracts.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Kevin Kevin
Mr
18.3 m x 6.4 mm
Price is good, but spring for reel is not strong enough
4 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Jørgen Sørlie Jørgen Sørlie
Farmer
19.8 m x 6.4 mm
Drum itself is ok. But the hose is to stiff and is made of plastic inner tubing. I think i may have to replace the hose. All in all its an ok buy for the price.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Berni Berni
-
15.2 m x 9.5 mm
Grundsätzlich ist das Produkt sicherlich gut und in Ordnung. Aber was hier sehr negativ auffällt, ist das kein Schlauch dabei ist (Wiedersprüche in Beschreibung und Kommentar!) Es wird einem leider auch kein passender (Plug and Play) Schlauch vorgeschlagen!
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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jean-sebastien laliberte jean-sebastien laliberte
Mr
15.2 m x 9.5 mm
Produit annoncé comme étant vendu avec le boyaux. Arrivé vide. De qualité moyenne. Je ne comprends pas le prix si le boyaix n'est pas inclus!!
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Pablo Pablo
Buyer
19.8 m x 6.4 mm
I literally bought this product use it once and then it doesn’t retract no more. I contact support and it’s been over a week and haven’t got any answers
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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