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VEVOR Pressure Washer Hose Reel, 18.3 m x 6.4 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

Customer Reviews for VEVOR Pressure Washer Hose Reel, 18.3 m x 6.4 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

18.3 m x 6.4 mm
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Customer Reviews

3 Out of 5
Based on 87 reviews
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TIMOTHY SCOTT TIMOTHY SCOTT
Mr
19.8 m x 6.4 mm
Used this about 4 times and heard the band inside break when reeling it back in. Standing at the reel running it through my hands at slow speed and heard it break. Not worth the time to mount it only ro use it a few times
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Don Pidgeon Don Pidgeon
Garage owner
18.3 m x 6.4 mm
Light poor qaulity set up four days ago broke would not advise anyone to buy
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marc Marc
Fuite de partout
19.8 m x 6.4 mm
Matériel très bas de gamme . Raccord laiton de piètre qualité. Joints O-Ring éclatés lors de la première mise en service. Système complet à revoir.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Mike Mike
None
18.3 m x 6.4 mm
Seems to work however it's almost too much weight for the retractable part to work properly. I have to feed it. It does not work as well as my air hose reel when it retracts.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Kevin Kevin
Mr
18.3 m x 6.4 mm
Price is good, but spring for reel is not strong enough
4 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Simo Heimonen Simo Heimonen
Hajosi
18.3 m x 6.4 mm
Letkun automaatti kelaus hajosi heti ensi käytöllä
3 people found this helpful
Customer Service Reply: Olemme luoneet sinulle tukipyynnön, jotta voit seurata ongelmaa. Asiakastukitiimimme ottaa sinuun yhteyttä sähköpostitse ja antaa päivityksiä, kunnes ongelma on ratkaistu. Tarkista sähköpostisi viipymättä viestiemme varalta.
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Manpreet singh Manpreet singh
Poor quality, rusty , no customer service
18.3 m x 6.4 mm
Poor quality, rusty , no customer service 1 Poor quality, rusty , no customer service 1 Poor quality, rusty , no customer service 1
Broken on my 1st day fixing . The broken part in my hand full of rust . I emailed alot but no reply i want to exchange or return but no reply. Enail was sent on may 22 and still no reply
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Harut Harut
auto's
18.3 m x 6.4 mm
auto's 1 auto's 1
slechte kwaliteit
1 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Jason Gilbert Jason Gilbert
Broken
18.3 m x 6.4 mm
My hose reel worked with one pull and never would reel itself back in. I have emailed customer service numerous times and I was told to tighten things up on it. That's a big ass "NO" from me. If you can't send me a product that works then I don't want it. I have yet to get any more replies back from my emails about returning the product for a full refund. Now I'm stuck with a hose reel that doesn't work.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
jefferson galarza jefferson galarza
Poor condition and scam product
18.3 m x 6.4 mm
Poor condition and scam product 1
I bought this hose a few weeks ago and used it for the first time a few days ago, but it broke after five minutes. So I decided to file a claim and return the product for a refund, but I've been waiting for a response for over a week and haven't received anything. It's a total scam; don't buy it.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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