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VEVOR Pressure Washer Hose Reel, 18.3 m x 6.4 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

Customer Reviews for VEVOR Pressure Washer Hose Reel, 18.3 m x 6.4 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

18.3 m x 6.4 mm
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Customer Reviews

3 Out of 5
Based on 87 reviews
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Manpreet singh Manpreet singh
Poor quality, rusty , no customer service
18.3 m x 6.4 mm
Poor quality, rusty , no customer service 1 Poor quality, rusty , no customer service 1 Poor quality, rusty , no customer service 1
Broken on my 1st day fixing . The broken part in my hand full of rust . I emailed alot but no reply i want to exchange or return but no reply. Enail was sent on may 22 and still no reply
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Harut Harut
auto's
18.3 m x 6.4 mm
auto's 1 auto's 1
slechte kwaliteit
1 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Jason Gilbert Jason Gilbert
Broken
18.3 m x 6.4 mm
My hose reel worked with one pull and never would reel itself back in. I have emailed customer service numerous times and I was told to tighten things up on it. That's a big ass "NO" from me. If you can't send me a product that works then I don't want it. I have yet to get any more replies back from my emails about returning the product for a full refund. Now I'm stuck with a hose reel that doesn't work.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
jefferson galarza jefferson galarza
Poor condition and scam product
18.3 m x 6.4 mm
Poor condition and scam product 1
I bought this hose a few weeks ago and used it for the first time a few days ago, but it broke after five minutes. So I decided to file a claim and return the product for a refund, but I've been waiting for a response for over a week and haven't received anything. It's a total scam; don't buy it.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Nitin pant Nitin pant
Auto-Rewind Stopped Working After a Few Days
18.3 m x 6.4 mm
I purchased the VEVOR Pressure Washer Hose Reel expecting a durable and reliable product,However, the auto-retract system quickly started having problems. The hose constantly gets tangled and jammed during rewinding, and now the automatic rewind barely works. I have to manually guide the hose every time, which defeats the purpose of buying a retractable reel. The reel feels sturdy, but the main feature the auto-rewind mechanism is unreliable. For a product advertised as heavy-duty and designed for pressure washers, I expected much better quality and durability. Unfortunately, I cannot recommend this product based on my experience.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jas Jas
Slangetrommel til høytrukk 1/4 tomme
18.3 m x 6.4 mm
Hard plast slange av dårlig kvalitet, svivel er av dårlig kvalitet og strupet mye ned. Trommel virker grei
0 people found this helpful
Customer Service Reply: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Oleh Oleh
Stolen
18.3 m x 6.4 mm
My package got stolen and xcotton and vevor shipping protection doesn’t do anything
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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