Customer Reviews for VEVOR Pressure Washer Hose Reel, 15.2 m x 9.5 mm Retractable Power Heavy-Duty Steel Washer Hose Reel, 4000PSI Max, Auto-Rewinding, Flexible Wall/Floor Mounted for Car Washing,Garden,Floor Cleaning

Comme tout ce que j'ai acheté sur vevor jusqu'à présent,ceci est un autre produit décevant, quand j'achète un reel automatique c'est pour qu'il soit automatique, si je suis obligé de le rentrer en le tournant ce n'est pas automatique. Dernière acquisition sur ce site...

Absolutely trash received 2 bad ones tried getting them to work out of the 2 and couldn't even change the fittings as the stripped the threads coming apart. First wouldn't fit the quick disconnect fittings next one didnt retract so tried switching fittings and it broke even more and gave up.

Not supplied with hose so not worth a shite. Makes it very expensive.

Après la première utilisation, le ressort a lâché. Le rouleau est déjà cassé au bout de la première journée.

My hose reel worked with one pull and never would reel itself back in. I have emailed customer service numerous times and I was told to tighten things up on it. That's a big ass "NO" from me. If you can't send me a product that works then I don't want it. I have yet to get any more replies back from my emails about returning the product for a full refund. Now I'm stuck with a hose reel that doesn't work.

Super low quality and unhelpful service. It broke down immediately.

Drum itself is ok. But the hose is to stiff and is made of plastic inner tubing. I think i may have to replace the hose. All in all its an ok buy for the price.

I bought this hose a few weeks ago and used it for the first time a few days ago, but it broke after five minutes. So I decided to file a claim and return the product for a refund, but I've been waiting for a response for over a week and haven't received anything. It's a total scam; don't buy it.

I purchased the VEVOR Pressure Washer Hose Reel expecting a durable and reliable product,However, the auto-retract system quickly started having problems. The hose constantly gets tangled and jammed during rewinding, and now the automatic rewind barely works. I have to manually guide the hose every time, which defeats the purpose of buying a retractable reel. The reel feels sturdy, but the main feature the auto-rewind mechanism is unreliable. For a product advertised as heavy-duty and designed for pressure washers, I expected much better quality and durability. Unfortunately, I cannot recommend this product based on my experience.

I literally bought this product use it once and then it doesn’t retract no more. I contact support and it’s been over a week and haven’t got any answers