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VEVOR Pet Stroller, 4 Wheels Dog Stroller Rotate with Brakes, 66 lbs Weight Capacity, Puppy Stroller with Detachable Carrier, Storage Basket and Pet Pad, for Small to Medium Sized Dogs, Black

Customer Reviews for VEVOR Pet Stroller, 4 Wheels Dog Stroller Rotate with Brakes, 66 lbs Weight Capacity, Puppy Stroller with Detachable Carrier, Storage Basket and Pet Pad, for Small to Medium Sized Dogs, Black

4-Wheels

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Eleanor Eleanor
Very nice and sturdy pet stroller. Great customer service
4-Wheels
We bought it for our 14-year-old dog. We used it very heavily on trails and it was doing great. When the back tires wear too much, we asked the seller if we could purchase extra sets of wheels but they said it’s still under warranty and sent us a pair of new wheels.
0 people found this helpful
Michael Gelman Michael Gelman
Needs a redesign to solve a safety issue
4-Wheels
Needs a redesign to solve a safety issue 3
I really like this stroller but it has a design flaw that I had to fix. My 21 pound dog likes to put his paws on the leading edge of the basket and this causes the basket to become unhooked in the back and flip over forward. I'm glad that my dog was not injured because this happened 3 times and that was despite having the unit assembled properly in every way. Those metal bars that hold the basket onto the base board were affixed 100% properly. After giving this some thought as to how I could fix the problem I cut a few inches from a springy hose clamp. I made a 90 degree bend at the end of that piece of stainless, then drilled a couple of holes to mount it. I cut a small slot in the base so that the end of the springy piece of metal could be pushed down into it, allowing the basket to be mounted. Obviously, I'm good at this type of thing, but this stroller needs a small redesign in order to be safe. Not everyone can do what I did.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464356033758208] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Petra Petra
Doorgezakte wielen na paar keer gebruik
4-Wheels
Doorgezakte wielen na paar keer gebruik 1 Doorgezakte wielen na paar keer gebruik 1
mooie wagen, kan niet anders zeggen, maar na een paar keer zakte de achterwielen schuin door. Hierdoor rijdt de wagen heel lastig en zwaar. Onze hond is bijna 10 kg en de enige die erin heeft gezeten. Wat ons betreft onverklaarbaar waarom de wielen doorzakken. Ik heb de klantenservice gevraagd of dit vaker voorkomt, maar krijg daar geen reactie op. Ze willen wel nieuwe achterwielen opsturen, maar alleen als ik de factuur kan overleggen en die kan ik niet meer vinden. Misschien na uren zoeken, maar ik ben er al een tijd mee bezig geweest en heb daar geen energie meer voor. Volgens mij ligt het ook niet aan de wielen, maar aan de ophanging. Hoe dan ook toch wel een slechte after sales, voor mij geen Vevor meer.
1 people found this helpful
Customer Service Reply: We hebben een ticket aangemaakt om dit probleem op te volgen. Onze klantenservice neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Houd uw inbox in de gaten voor onze berichten.
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Client d'Amazon Client d'Amazon
Exellente poussette et très classe.
4-Wheels
Très belle poussette, solide mais un peu lourde mais aussi j'ai choisi celle qui peut supporter un poids d'au moins 30kg donc normal. Elle est grande est mon chien l'adore!!!.
0 people found this helpful
Zahra khaliki Zahra khaliki
A great investment but could be better
4-Wheels
I love this stroller, because it makes my life easier. I did alot of research and settled on this one based on size, material, weight capacity, quality and design. Delivery: It was a challenge to find the pick up location because they failed to deliver to my apartment. Design: I love the design. I am a 150 cm tall woman, so the handle feels right, not too high, not too low. I love the canopy, the safety leash, the color. It wasn't super easy to set up at first, but became easy to use once it was set up. Material: Materials are good quality no problem with the fabric or other materials Quality: It is a great product and quality, however since day one 1 of the brakets on the left keeps clicking off or coming out of its place. So if you bump anything the slightest way, the left braket snaps off the long rod out of its place. So i keep snapping it back to position. My dog dog is a corgi around 20 kilos, so i definitely am under max load capasity. The stoller arrived with few permanent dents to the lather handle, and scratches on the frame, which is not a big deal for me. But the frame snapping is a serious problem. Because if you dont notice it or fix it, you may bend the frame with the weight of your dog. The front wheels sometimes dont correct to position easily. So you push around a bit no luck and you may have to pull back to get them alligned. Not a big issue, but sometimes they dont run as smoothly. I am traveling long term with my dog, thats why i got this, but i am dissatisfied with how the frame keeps popping off for the price it costs, I did expect a better frame joints, delivery time and method.
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