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VEVOR Paper Cutter, Guillotine Trimmer, 381 mm Cut Length, 16 Sheets Capacity, Heavy Duty Guillotine Paper Cutter with Guard Rail/Blade Lock for Cardstock/Cardboard, Paper Trimmer for Home Office

Customer Reviews for VEVOR Paper Cutter, Guillotine Trimmer, 381 mm Cut Length, 16 Sheets Capacity, Heavy Duty Guillotine Paper Cutter with Guard Rail/Blade Lock for Cardstock/Cardboard, Paper Trimmer for Home Office

381 mm

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191 Reviews
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Sheree Creath Sheree Creath
Want to Love It, But
It came without instructions. That’s it. Period.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Not Good Not Good
Don't Buy
381 mm
It did not cut the 16 paper capacity. The blade was not sharp. I don't recommend.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Susan Susan
Not level
381 mm
The top guide, the most important one is not level. Paper cuts at an angle, have to adjust paper to get a straight cut, would return if within time frame.
1 people found this helpful
cristyk cristyk
Not working properly after 2 uses
Not working properly after 2 uses 1 Not working properly after 2 uses 1
Not working properly after just 2 uses. It now pulls the stacks of paper inward puckering it against the metal board and it is leaving a .25 inch chunk eaten out of my chipboard that falls in the path of where the blade comes out. It is not a quality cutter if it doesn't work after 2 uses. I submitted a help ticket and it has now been 3 plus days with no solutions to the problem, requesting a refund. I would love to buy a stack cutter that actually works.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Simões Simões
José
José 1 José 1 José 1 José 1 José 1
Bom dia, A guilhotina não tem um corte uniforme, quando se colocam mais de 10 folhas, apenas corta nas laterais, com 1 ou 2 folhas nem corta :( Gostaria de saber se podem resolver o problema ou se podem substituir por uma que corte. Obrigado, José Simões
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Toni Toni
CEO
This item was very heavy and solid, but did not cut straight nor did it cut any paper cleanly. I returned the item, after a horrendous experience with customer service. There were many, many delays and ultimately had to get Paypal involved to get a refund, even after the packaged was returned and received. Vevor gave me quite the run-around. I do not recommend purchasing anything from Vevor. Save yourself a big headache!
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
SKIT FÖRETAG SKIT FÖRETAG
VD
457.2 mm
JÄVLA SKIT FÖRETAG ÄR DET VAD NI ÄR, HAR BESTÄLL EN PAPPERSSKÄRARE SOM TYDLIGEN HAR GÅTT I RETUR, MEN DET SKULLE HA VARIT ROLIGT OM JAG HADE FÅTT NÅGRA AVISERINGAR. OCH NÄR JAG KONTAKTAR ER VIA CHATTEN SÅ FÅR MAN VÄNTA ÖVER EN TIMME PÅ FÖR ATT NI SKA KUNNA HITTA MITT PAKET.
1 people found this helpful
Customer Service Reply: Vi har noterat att problemet du rapporterade har lösts via e-post. Vi är glada att ditt problem åtgärdades snabbt. Om du har ytterligare frågor är du välkommen att kontakta oss igen. Vi ber också uppriktigt om ursäkt för den otillfredsställande logistikupplevelsen du upplevde. Vi har noterat detta problem och kommer att återkoppla det till vår logistikpartner för att optimera leveransprocessen. Tack för din feedback, den hjälper oss att förbättra våra tjänster.
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Lona Lona
Use
Worse paper cutter ever purchased. Part was broken and they said they were sending a new part and never did. Then said refunding partial money instead. Shows cuts through 300 pages could only cut through 10 pages and still had issues.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
CALEB CALEB
Not ideal for a school setting
457.2 mm
This is an ok papercutter. However, I think it is made cheaply, and some of the features are more annoying and "in the way" than useful. Firstly, the papercutter is too lightweight; it moves around when cutting. Secondly, the features such as the alignment ruler and the paper clamp are not very user-friendly and are simply annoying. Who's gonna use the alignment ruler for every single cut? It's tedious and a waste of time. The paper clamp reduces visibility and makes it tough to see what you are doing. The clamp also goes crooked and moves the paper. Thirdly, the blade is warped (I assume to cut properly), but it is actually tough to consistently cut straight. That is my opinion. The company also refused to return or refund this item.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Erwin Erwin
MR
457.2 mm
The cutter is unusable. Magnetic registration is not working at all. Shifting easy. Build quality is extremely bad Impossible to cut 90 degrees corners. Not recommended to buy!
0 people found this helpful

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