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VEVOR Heavy Duty Paper Cutter, 431.8 mm Industrial Commercial Guillotine Paper Cutter for A3 Paper, 400 Sheet Capacity, Solid Steel Construction, Stack Paper Trimmer for Office Home School Shop, White

Customer Reviews for VEVOR Heavy Duty Paper Cutter, 431.8 mm Industrial Commercial Guillotine Paper Cutter for A3 Paper, 400 Sheet Capacity, Solid Steel Construction, Stack Paper Trimmer for Office Home School Shop, White

431.8 mm (A3)

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DB DB
retired printer
431.8 mm (A3)
Product would be great with a few improvements. The back guide needs to be longer going to the opposite side with a clamp or similar screw down guide like opposite side. When you tighten the clamp holding a larger stack of paper in place to cut, the action of the blade pushes the back guide and you get an uneven cut. If you tighten the clamp extra tight that gives you a wrinkle in the stack. I bought some heavy duty magnets to compensate but it is inconvenient when trying to make minute adjustments. The grid doesnt allow for the 1/8" difference between the clamp and the actual blade cut so you need to adjust for this in your measurement. It is best to draw out a cut line and lower the blade somewhat to see if it matches up.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Simon Simon
Kaputtes Teil geliefert
304.8 mm (A4)
Kaputtes Teil geliefert 3
Lieferung ist heute angekommen, pünktlich. Schachtel weist keine Beschädigungen auf. Beim Aufstellen fällt auf, dass die Schneidemaschine nicht gerade steht und wackelt. Jetzt fehlt doch bei der hinteren Ecke der Fuss, die Ecke ist verbogen und es sieht nach einem Sturzschaden aus. In der Schachtel befinden sich keinerlei Bruchteile des Fusses. Der schützende Sagex war vorhanden. Es sieht so aus, als ob beim Verpacken in China das Teil auf den Tisch geknallt ist, den Fuss verlohren hat und trotzdem eingepackt und verschifft wurde. Da staunt der Laie und der Fachmann wundert sich...
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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chr0nic chr0nic
papiersnijder vevor
431.8 mm (A3)
Goedkoop maar zeker geen top kwaliteit.
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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D.G D.G
Too Big and Inaccurate
431.8 mm (A3)
I could not use this for my projects. Couldn't return it either. Cuts are unaligned and the cutter is too big for my work space.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mallo_gt Mallo_gt
Qualité qui laisse à désirer
304.8 mm (A4)
Très lourd donc on suppose du matériel de bonne qualité, mais pas de notice de montage, je n’ai donc pas su comment monter la protection bleue, et l’ai jetée à la poubelle car impossible de comprendre comment l’attacher au reste. Ensuite, la coupe n’était pas bonne au départ, il a fallu que je l’utilise quelquefois pour que la lame s’affûte un peu et coupe mieux. Enfin, à chaque coupe, le levier frotte contre une autre partie et la peinture du levier s’écaille, ce qui laisse des résidus noirs de peinture sur le plan de travail à chaque utilisation. La cale en plastique censée bloquer le papier en place ne colle pas complètement à la partie métallique, il y a un espace, ce qui fait que les feuilles en dessous de la pile passent en dessous de la cale. Si l’on ne vérifie pas avant de couper, on se retrouve à avoir des feuilles qui ne sont pas coupées à la même taille que celles du dessus.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Max Max
Enttäuschung, die Schnittqualität ist miserabel!
431.8 mm (A3)
Enttäuschung, die Schnittqualität ist miserabel! 1 Enttäuschung, die Schnittqualität ist miserabel! 1 Enttäuschung, die Schnittqualität ist miserabel! 1
Ich würde dieses Gerät nicht für den professionellen Einsatz empfehlen. Die Qualität ist extrem schlecht; es erfüllt einfach nicht seinen Zweck. Ich habe das A3-Format gekauft. Beim Schneiden eines A4-Blatts beträgt der Fehler bereits 1,5–2 Millimeter. Wie Sie auf dem Foto sehen können, habe ich Streifen mit den Maßen 40 x 297 mm geschnitten, und je länger das Material, desto größer wird der Fehler. Außerdem knittert das Papier gnadenlos. Dieses Gerät ist für ein Spielzeug zu teuer und für professionelle Zwecke überhaupt nicht geeignet.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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richard bleau richard bleau
Broken
431.8 mm (A3)
Broken  1 Broken  1 Broken  1
Try to cut and broke
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Tilly Tilly
M
304.8 mm (A4)
M 1 M 1 M 1
The product I received does not match what was advertised. Several components are inferior—for example, instead of a fixed bar to stabilise the paper, it uses a magnetised bar that constantly shifts position. The biggest issue, however, is that it simply DOES NOT CUT PROPERLY. On the rare occasions it does cut, the results are inconsistent and it often fails to cut through the entire stack of paper. What makes this even more frustrating is that the product arrived with a sticker stating it had been tested at the factory. Given that it does not function correctly out of the box, that claim is difficult to believe. A product like this should arrive ready to use and perform its basic function without requiring manual adjustments. Instead, I had to hunt down a vendor video to find adjustment instructions, as no assembly instructions or instruction on how to adjust it was included in the box. Even after following those adjustments, the cutting performance remained poor and inconsistent. Save yourself the frustration and don't waste your time on this product. I will be seeking a refund.
4 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
CA CA
Not the listed product - Terrible "new" product touted as 'improved'.
304.8 mm (A4)
Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1
Please be aware that vevor is advertising their old model paper trimmer. I received their 'new and updated' paper cutter that no longer has a slide & screw secured paper baffle (the bit that goes behind the paper stack) and instead it is swapped out for a little plastic pusher with magnets on the bottom (that are light weight and struggle to hold paper in a fridge, much less push /hold a stack of 400 sheets you are trying to cut) The blade has no adjustment, but the red bar under the blade is adjustable - Unfortunately it needs to be adjusted to much that the paper lifts up onto that bar, and cuts at a significantly bevelled edge (for under 200 sheets, it was about a 4mm difference between the top and bottom edge) The metal base plate was warpped. the 'saftey lever' has been swapped for a pull out bright red ball - So - If you have any wrist weakness this is likely much less suitable now than the displayed product. I was subject to ongoing ai/standardised messages saying that "it takes times for facts to be checked" and after admitting this was not the displayed item, offered a $75 refund. This was not appropriate as it is unusable for "quickly and precisely" " cut{ting} through up to 400 sheets at once" - I asked for collection to be arranged, and a full refund. A full refund did come through - but no pick-up was arranged, so... I got to work out how to dispose of this. Poor Product not fit for purpose, and poor customer service.
7 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Christian Christian
Anschlag ist zu billig
304.8 mm (A4)
Das Gerät ist ok, die Genauigkeit läßt sehr zu wünschen übrig.
0 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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