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VEVOR Heavy Duty Paper Cutter, 431.8 mm Industrial Commercial Guillotine Paper Cutter for A3 Paper, 400 Sheet Capacity, Solid Steel Construction, Stack Paper Trimmer for Office Home School Shop, White

Customer Reviews for VEVOR Heavy Duty Paper Cutter, 431.8 mm Industrial Commercial Guillotine Paper Cutter for A3 Paper, 400 Sheet Capacity, Solid Steel Construction, Stack Paper Trimmer for Office Home School Shop, White

431.8 mm (A3)

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Manuel Manuel
No tiene precisión ninguna
431.8 mm (A3)
La máquina tiene buena capacidad de corte pero a nivel estructural no está bien montada, es imposible alinear la cuchilla, la guía no tiene 90 grados, y la pieza prensa no ejerce presión homogénea a lo largo del taco, según avanza el corte se desplaza el taco hacia afuera dañando todo el material. Intenté hacer los ajustes con la llave Alen pero realmente la construcción deja mucho que desear. Las hojas finales solo las corta hasta la mitad lo que demuestra que es inalienable. Incluso probando a realizar una mayor presión se ha doblado el eje y no he conseguido mantener la alineación en el proceso de corte. Una pena, la máquina prometía y es pesada por lo que inicialmente parece robusta....pero no. También apuntar que tiene una deformación de la base y tuve que calzarla en una esquina. En fin, entiendo que ha sido barata pero realmente no me ha sido útil.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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17ndonahue 17ndonahue
Fast but incorrect
431.8 mm (A3)
Fast but incorrect 1
Super quick delivery, haven’t used it yet because it was delivered improperly. I didn’t receive the guillotine in the photo that has the crank for the paper holder but rather a flimsy magnetic one that, based on other reviews, doesn’t hold. It’s my first time ordering from Vevor, and I have to say I have massive mixed feelings given that I was happy with the speed of delivery but I didn’t get what I ordered. Update: I’ve used the guillotine about for about 15-20 cuts and now the handle for the pressure plate to hold the paper still is completely seized and I can’t seem to get anyone at Vevor to assist me and how to unseize it. Severely upset and disappointed with this experience so far. They also said they have discontinued the crank version to hold the paper in alignment and only do the magnetic one now as an FYI to future buyers. Second update: Been going back and forth with support now and told me to use a rod to get leverage to turn the seized handle (which I already told them I did). Then sent a video of them using a hammer to do so, so I used my own hammer to try and do exactly what they did and snapped the handle right off. I am infuriated at this purchase and the support. I’m requesting a refund and want this guillotine out of my house. Will add a final update once support gets back to me. Third update: Customer service offered me a full refund or a new product to replace the original. I just received the new one (which came with the crank which is so much better and paper doesn’t slide under it) and after about the 20th cut of 75 sheets of lined paper (MUCH less than the 400 mentioned for this cutter) the same handle stopped working AGAIN. This time it didn’t seize up, it now just spins as if it’s no longer connected to the pressure plate. Because it’s not. Hoping to have this one resolved otherwise a full refund has got to be on the way. Only bright side is the speed in delivery and speed in response times from customer service, otherwise this has not been good at all.
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Robert Francisco Robert Francisco
Dissatisfied customer
431.8 mm (A3)
Dissatisfied customer 1
My order arrived and did not resemble the picture on the vevor site
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Al*** Al***
Disappointed
304.8 mm (A4)
Disappointed 1 Disappointed 1
This is awful. I left it a while to review in case it was a user error thing but this cutter marks the pages it cuts with black marks, it crushes the top corner of the cut every single time. The cutter I received also does not have a screw in arm to keep the pages aligned as pictured, instead it is this weird magnet thing that does not stay in place, resulting in crooked cuts. I don’t even think I would feel good giving this away on Marketplace. So disappointing I’d actually love to be able to send it back just to get rid of it.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464983764380672] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
rosinel1 rosinel1
no me entregaron lo de la foto
304.8 mm (A4)
no me entregaron lo de la foto 1
Me entregaron una cosa diferente a la de la foto. escribi para devolverlo pero nunca me contestaron. precisamente lo q mas necesitaba era que la pieza q se enrosca no se mueva y lo q me mandaron q tiene imanes a veces no queda derecho.
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para realizar el seguimiento de este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema esté resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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Chantal Chantal
Miskoop eerste klas
304.8 mm (A4)
Miskoop eerste klas 2
Ik kocht dit apparaat in de veronderstelling dat ik de schuif om de maat te bepalen vast kon zetten. In plaats daarvan kreeg ik het model met een magnetische los ding wat voor geen millimeter goed blijft vastzitten als je er papier of karton tegenaan schuift. Bij contact met de klantenservice werd mij te verstaan gegeven dat dat het vernieuwde model was. Ivm een beperking aan mijn linkerhand was het goed kunnen vastzetten essentieel. Ik heb er dus niks aan. Wat hij snijdt snijdt hij wel netjes af, alleen is het elke keer weer de vraag of je op de goede locatie aan het snijden bent. Dat is heel slecht te bepalen.
2 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Jessie Castricum Jessie Castricum
Jammer
304.8 mm (A4)
Jammer 2
Ik krijg het papier erg moeilijk recht gesneden aangezien ik er dat aandraai ding er niet bij heb gekregen maar een magnetische die niet blijft zitten
1 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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di*** di***
Ne coupe pas droit
304.8 mm (A4)
acheté octobre 2026, pour coupe de papier. Impossible de couper droit. Il y a toujours un léger angle, même sur des épaisseurs de 10 à 15 feuilles, alors que le produit revendique une capacité de couper 400 feuilles.
2 people found this helpful
Customer Service Reply: Nous avons reçu votre ticket concernant ce problème et sommes en communication continue avec vous à ce sujet. Nous vous avons fourni une solution par e-mail et attendons maintenant vos commentaires. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit complètement résolu. Veuillez surveiller les réponses aux tickets et les alertes par e-mail.
er*** er***
Pas conforme
304.8 mm (A4)
Trop complique et pas conforme a la description Il manque une partie Trs decuv
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Agata Agata
Dull blade cuts crooked
304.8 mm (A4)
I bought this cutter less than 10 months ago. I bought it to cut down greeting cards which are on a card stock. I was surprised that it had a hard time cutting through 10 sheets since it is advertised that it can cut through 400 regular paper sheets at once. I can only cut 6-8 sheets at once only. Anything more it has a hard time getting through. 1) it has now started to cut all my cards crooked 2)the clamp has now started grinding itself inside and leaves shards of metal 3) the clamp doesn't clamp the paper so the paper shifts when the blade comes down to make the cut, resulting in an indent in the final paper 4)blade is very dull only after only using it a handful of times Would not buy and put the money towards something better.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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