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VEVOR Outdoor Pizza Oven, 12 in Wood Fired Pizza Ovens, Pellet Pizza-Stove with Thermometer & Electric Rotation, Portable Pizza-Maker for Outside Backyard Patio Camping, Pizza-Stone, Carry Bag, Shovel

Customer Reviews for VEVOR Outdoor Pizza Oven, 12 in Wood Fired Pizza Ovens, Pellet Pizza-Stove with Thermometer & Electric Rotation, Portable Pizza-Maker for Outside Backyard Patio Camping, Pizza-Stone, Carry Bag, Shovel

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Camacho Camacho
Carlos
Black YES
Entrega rápida, preço adequado, difícil de usar e comunicação deplorável à base de fluxo de mensagens automatizadas, onde a comunicação se repete sucessivamente sem nexo, com respostas desadequadas às perguntas. Há mais de uma semana a tentar comunicar e respondem-me sempre da mesma forma: Com respostas sem nexo, automatizadas ou não respondendo às questões colocadas. Muito difícil comunicar. Não aconselho.
1 people found this helpful
Customer Service Reply: Olá! Agradecemos muito por partilhar connosco a sua experiência de compra. Isso significa muito para nos ajudar a melhorar. Obrigado mais uma vez pela sua valiosa opinião!
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Perraud Perraud
Four à pizza
Four facile à utiliser de qualité optimale mais ne monte pas assez en température donc la cuisson au cœur n’est pas complète. Ceci en utilisant le combustible adéquat ( pellet) avec une pizza classique ( non surchargée) En fait le four est inutilisable !!!!dommage. Cordialement
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Ray Uschold Ray Uschold
Personal
Personal 1
Came with a broken pizza stone and valvoir is doing nothing to fix the problem
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Denae Denae
Owner
Item arrived not working properly. Contacted customer support. The entire process to get a full refund and return the item was a huge hassle. Took days to receive replys. Vevor wanted to do partial refund. Do NOT accept partial refund. I will never buy vevor product due to difficult and slow customer service during return process.
2 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
JR JR
Arrived w/ broken stone
Arrived almost a month ago with a broken stone, still waiting on a replacement......
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Albert Albert
No tireis el dinero comprando este horno de pizza vevor.
No lo he podido ni estrenar ya que me llego con el motor roto de la piedra giratoria. Llevo mas de 1 semana esperando respuesta con una solucion. NO recomiendo comprar en VEVOR. El servicio postventa es nulo.
3 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Roberta Roberta
Vino suelto.
He comprado este horno por las buenas reseñas que estuve leyendo pero cuando me llegó a casa, vino con la base de la piedra suelto y el tornillo suelto. Al intentar ponerme en contacto con ellos, me están dando largas. Pésimo servicio de atención al cliente.
3 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Andrea Andrea
Mai stato consegnato
Ho fatto il pagamento pacco risulta spedito ma non è mai arrivato, da Vevor non mi aspettavo questo comportamento e neppure delle scuse per il tempo perso, non si riesce mai ad avere un chiarimento con loro. Meno male che avevo pagato con PayPal e ci hanno pensato loro a farmi ricuperare i miei soldi, e loro non mi hanno mai dato un chiarimento, o scuse per il loro comportamento pessimo.
3 people found this helpful
Customer Service Reply: Ci scusiamo sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. La ringraziamo per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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ANTÓNIO MELO ANTÓNIO MELO
Forno pelets
Silver NO
Comprei este forno à alguns dias e, ao experimentar achei o forno pouco prático , arrefece rapidamente. Acho que não é um bom forno. Não gostei.
3 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Christophe Christophe
Très déçu
Black NO
Je suis très déçu de ce four a pizza, chaleur pas uniforme et la partie de la pizza au fond brule, il vaut mieux acheter la version avec pizza qui tourne. De plus la plaque de cuisson étant située en bas du four elle ne chauffe pas assez vite a mon avis et la pizza colle dessus, bref une grosse galère. Je ne recommande pas ce produit, j'ai perdu 110€ en l'achetant
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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