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VEVOR Outdoor Pizza Oven, 12 in Wood Fired Pizza Ovens, Pellet Pizza-Stove with Thermometer & Electric Rotation, Portable Pizza-Maker for Outside Backyard Patio Camping, Pizza-Stone, Carry Bag, Shovel

Customer Reviews for VEVOR Outdoor Pizza Oven, 12 in Wood Fired Pizza Ovens, Pellet Pizza-Stove with Thermometer & Electric Rotation, Portable Pizza-Maker for Outside Backyard Patio Camping, Pizza-Stone, Carry Bag, Shovel

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Ethan Martin Ethan Martin
Mr
I like it, but the rotation broke almost right away. I'm not sure. I just received it and put brand new batteries in it. It worked for a bit the it got stuck
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
mirkoleon mirkoleon
Mai arrivato
Prodotto mai arrivato a destinazione per un errore di trascrizione di indirizzo da parte di vevor e una pessima gestione della questione da parte del servizio clienti, facendo scadere la giacenza del pacco senza mai provare in alcun modo a modificare l’indirizzo da loro sbagliato. Quantomeno, dopo aver richiesto più volte il rimborso totale, sono stato accontentato. Pessima esperienza!
1 people found this helpful
Customer Service Reply: Abbiamo riscontrato che la questione da Lei segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Non esiti a contattarci nuovamente qualora avesse ulteriori domande. Desideriamo inoltre porgerLe le nostre sincere scuse per l'esperienza logistica insoddisfacente che ha riscontrato; abbiamo preso nota dell'accaduto e ne informeremo il nostro partner logistico al fine di ottimizzare il processo di consegna. La ringraziamo per il Suo feedback, che ci aiuta a migliorare i nostri servizi.
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Pasquale Gennari Pasquale Gennari
Forno ben fatto
Il forno è di ottima qualità ma sono deluso perché è arrivato danneggiato il piatto non gira. Ho provato a mettere diverse tipologie di batterie ma non funziona lo stesso. Sono molto deluso 😞
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Rusty Rusty
Usable pizza oven
It’s fine. Not the best propane pizza oven I’ve used, but a good bit cheaper. I make thinner crust pizzas with minimal toppings and the included stone would not get hot enough to evenly bake my pizzas. This unit requires turning the heat all the way up waiting several minutes then turning the heat down to throw the pizza in. It works OK. But when you were making several pieces in a row, the downtime and timing the heat on the stone gets annoying. Other ovens I have used get much hotter to where I can use pizza screens. But for the price, it’s just OK.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
pieter van Alphen pieter van Alphen
Werk best lastig
Black NO
Je kan er prima pizza’s uit krijgen maar eigenlijk ben je continu aan het bijscheppen anders gaat die snel uit. Als je te veel bij schept word die ook meteen te heet en kan je even niks meer. Er is ook geen stelschroef om dit te regelen. Hij werkt dus wel maar niet gebruiksvriendelijk.
3 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Linda Rodden Linda Rodden
Ms
Silver NO
Haven't been able to use, as yet. Very time consuming and complicated assembly. Disappointing it is so much work before it can be used.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
POC POC
Doesn't live up to expectations
It may be me, but even with a healthy fire, this oven failed to maintain enough heat to cook anything. We were using the same pellets that we use in the smoker. I don't know if the fuel capacity is insufficient or what, but we have no problems with the pellets in other cooking setups. I believe that it may have been too cold outside for it to overcome, since it wouldn't get above 300 and even hold at that temperature. Not sure what's going on with it. I may have to change fuels, try briquets or something else. Also, it might need some sort of insulating blanket since it's a completely metal construction.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Mike Mike
Chef
Not able to get a temp higher than 450.. wish I could get it hotter than that .
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joel E Joel E
Lord
Great product. Love it so far. Was shipped wrong product originally. When I contacted customer service was assured problem would be taken care of. Took over a month to receive correct item.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Giovanni De Salvo Giovanni De Salvo
Forno arrivato con la pietra rotta
Forno arrivato con la pietra rotta! Ad oggi non ho un riscontro positivo per la sostituzione della pietra rotta il forno sembra okay però funziona solo a gas in quanto per farlo funzionare a pellet carbone o legna bisogna smontare il gas ed installare il cassetto per ardere comunque a gas funziona molto bene
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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