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VEVOR Hybrid Solar Inverter, 3500W, All in One Pure Sine Wave Power Inverter Charger, 24V DC to Single-Phase 220/230V AC, with 100A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

Customer Reviews for VEVOR Hybrid Solar Inverter, 3500W, All in One Pure Sine Wave Power Inverter Charger, 24V DC to Single-Phase 220/230V AC, with 100A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

3500 W
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Customer Reviews

4 Out of 5
Based on 239 reviews
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Ron Ron
Home owner
3500 W
I was very happy with the original operation for the first week. The inverter started having power supply issues and buzzing noise. I am currently waiting for support team to hopefully resolve my issues. If the inverter can continue to work as it originally did I would be very happy with the purchase. This will be a good test for me as to how support team helps with this issue and how happy I am with Vevor going into the future.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Rambo Rambo
Nicht zufrieden mit Garantie Problem
3500 W
Das Gerät ist im Großen und Ganzen gut. Leider ist die Einstellung des Geräts über das Display nicht so einfach. Es gibt leider keine App oder die Möglichkeit, das Gerät über den Webbrowser zu steuern. Das würde natürlich alles vereinfachen und eine bessere Übersicht verschaffen. Bei Garantiefällen ist die Wartezeit leider viel zu lang, bis der Support eine Lösung bereitstellt.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Kevin slaney Kevin slaney
Owner
3500 W
Haven't received this item yet . Going to be a week late at least not good
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Arvid Arvid
MPPT
3500 W
Dejlig maskine, men WIFI virker ikke og så køre blæserne konstant 🤷🏻‍♂️ ellers et godt produkt
0 people found this helpful
Customer Service Reply: Hej! Vi sætter stor pris på, at du delte din købsoplevelse med os. Det betyder meget for at hjælpe os med at blive bedre. Tak igen for dit værdifulde input!
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Franc Franc
Contento
3500 W
Producto bueno, fácil montaje se ajusta bien a tus necesidades. Pero el wifi no hay maneras,si alguien sabe cómo. fcervilla@gmail.com
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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mese mese
aurinko voima
3500 W
vähäisen kokemukseni laitteesta mukaan laite on toiminut oletella tavalla ,miinuksena sanoisin suomenkielisen käyttöohjeen puuttuminen
10 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.
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Francisco Francisco
Comunicación bms
3500 W
Comunicación bms 2 Comunicación bms 2
Quisiera que me mandaras esquema del cable de comunicación del BMS Tapar batería, pylon porque en el esquema no me aclaro
2 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Thomas Thomas
Mr
6000 W
Everything is fine except the customer support. Opened two tickets with no answers Totally absent customer service Product is fine
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Végh László Végh László
8085
6000 W
1 hét után 8 as és 3 as hibakóddal meghalt. Több mint 1 hónap után garanciában megküldték a teljes belsejét . Saját beszereléssel. A kissebbik testvére(3,5kw) tökéletes de a 6 kw-os sajnos nem egyező minőség. Erősebben megnézve mintha két külön cég gyártaná.
1 people found this helpful
Customer Service Reply: Szia! Őszintén sajnáljuk, hogy csalódást okozott az értékesítés utáni és ügyfélszolgálatunkkal kapcsolatos tapasztalata, és komolyan vesszük a visszajelzését. Köszönjük, hogy szólt hozzánk – az Ön visszajelzése kulcsfontosságú ahhoz, hogy segítsen nekünk megoldani a problémát és jobban teljesíteni. Észrevettük, hogy az Ön által jelentett problémát e-mailben megoldottuk. Örülünk, hogy a problémáját gyorsan kezeltük. Ha további kérdései vannak, kérjük, forduljon hozzánk újra.
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Jay Jay
Farm
6000 W
I'm just not happy that it is not a 120 volt so I can't use it in the United States. I wasted $313. I'm sure it's a good product for Europe because I always had good luck with VEVOR products.
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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