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VEVOR Hybrid Solar Inverter, 3500W, All in One Pure Sine Wave Power Inverter Charger, 24V DC to Single-Phase 220/230V AC, with 100A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

Customer Reviews for VEVOR Hybrid Solar Inverter, 3500W, All in One Pure Sine Wave Power Inverter Charger, 24V DC to Single-Phase 220/230V AC, with 100A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

3500 W

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murphy.electrical.pr murphy.electrical.pr
Do not purchase if in Canada.
3500 W
Should not be sold in Canada as it outputs 240V on 2 wires (hot/neutral).
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
cicciollo1966 cicciollo1966
Che non funziona come dovrebbe
6000 W
Non funziona come dovrebbe
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti prenderà in carico la questione entro 24 ore e continuerà a seguirti finché tutte le tue esigenze non saranno soddisfatte. Ti invitiamo a tenere d'occhio le risposte all'interno della segnalazione e le notifiche via e-mail.
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ax*** ax***
Brummeinstreung am Ausgang
6000 W
Habe es am 26.1..26 gekauft er funktioniert nicht richtig er brumm Einstreuung am Ausgang des Wechselrichters er lädt nicht über Netz ,Bedienungsanleitung nur in Englisch dabei
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket zu diesem Anliegen erhalten und stehen diesbezüglich in ständigem Austausch mit Ihnen. Wir haben Ihnen bereits per E-Mail eine Lösung mitgeteilt und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir die Angelegenheit weiterverfolgen werden, bis das Problem vollständig gelöst ist. Bitte achten Sie auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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Yoann Yoann
ne fonctionne pas à la mise en service
3500 W
pour l'instant ne fonctionne pas. j'attends le retour du SAV.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Micael Micael
Bad buy
3500 W
I bought and tried for a while. Works fine. Makes lots of noise. The fans are extremely loud. The rest is a bad purchase because i paid for the inverter and have to continually paying to use it, or it only updates the values every 5minutes to use the wifi function. Its too bad that i cannot return it. First item from Vevor that I don't recommend.
4 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mud mud
King of the World
6000 W
the inverter was easy to set up but the APPs are a total joke. and near impossible to get working so this is the last thing i buy from VEVOR until they either include the software or make an APP that actually works, i wasted a day trying to get these useless apps working even with the help of Chat-gp and Ai could not get it to work and WHY WHY WHY does the writing in these bloody Chinese manuals have to be so tiny?! I needed to use a magnifying glass to read the overcomplicated setup and worst of all the so called "QR Code" on the side of the machine just leads you back to the VEVOR Shopping site no apps there either what a truly awful experience!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Fouillet Elisabeth Fouillet Elisabeth
Onduleur
6000 W
Onduleur  1
Bonjour l’onduleur je ne peux pas le montrer car c’est un 48 volte et il me faut un 12 24 volte pourriez vous m’envoyer l'étiquette de retour. De plus le colis a ete ouvert la télécommande n’y ai pas je vous remercie de faire le nécessaire pour le retour bonne journée
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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JUAN DE DIOS ARANDA MARTIN JUAN DE DIOS ARANDA MARTIN
Averia en el inversor Hibrido Vevor
3500 W
Averia en el inversor  Hibrido Vevor 3 Averia en el inversor  Hibrido Vevor 3 Averia en el inversor  Hibrido Vevor 3 Averia en el inversor  Hibrido Vevor 3
El inversor ha dejado de cargar a la Baterías de Litio que se han agotado, es una casa aislada, sin suministro eléctrico, el inversor enciende con un grupo electrógeno, pero no carga las baterías, ni con la placas solares ya que tienes salida con voltaje a amperaje correcto, tampoco con generador electrógeno, les envió la fotos que he tomado, les ruego me cambien el mismo o me den dirección de envió
2 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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This is a bad company This is a bad company
I was sent the wrong inverter, no help from Vevor
6000 W
I was sent the wrong inverter and Vevor is unwilling or unable to fix the issue. After 6 emails over the past 45 days I was sent this message "If we don't receive your feedback within 24 hours, the issue would be automatically considered as solved by the system." The issue is far from being solved! I was sent the wrong inverter! The inverter that was sent to me will not work on my system! Vevor is NOT a good company to order things from!
6 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution. We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
Loukas Loukas
Hybrid inverter does not operate as specified
6000 W
I purchased the EM6200-48L Hybrid Solar Inverter and spent weeks troubleshooting an issue with VEVOR support. The inverter only uses PV correctly in SUF mode. In both SBU and Solar Only modes it ignores the available PV power (and in SBU also ignores a fully charged battery) and powers the load entirely from the utility grid. I provided screenshots, videos, settings, serial number and performed every test requested by VEVOR, including changing settings directly from the inverter LCD and multiple restarts. The problem remains unresolved. SUF is not an acceptable workaround because it exports excess energy to the utility grid, which is not permitted in my installation. As an installer, I expected proper engineering support, firmware guidance or a clear diagnosis. Unfortunately, after multiple tickets and many days of waiting, I still have no solution. I hope VEVOR engineering will finally investigate this issue.
8 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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