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VEVOR Hybrid Solar Inverter, 3500W, All in One Pure Sine Wave Power Inverter Charger, 24V DC to Single-Phase 220/230V AC, with 100A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

Customer Reviews for VEVOR Hybrid Solar Inverter, 3500W, All in One Pure Sine Wave Power Inverter Charger, 24V DC to Single-Phase 220/230V AC, with 100A MPPT Solar Controller, for Off-Grid System Lead Acid Lithium Battery

3500 W
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Customer Reviews

4 Out of 5
Based on 239 reviews
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Lucas Lucas
Performance
3500 W
Bonjour, Compact, plutôt joli, accessibilité aux branchements facile. il a marché super bien 48:00. Notice en anglais, incompréhension des réglages , surtout batteries lithium, pas de chargement ! Aujourd’hui il ne s’allume même plus, solaire ou réseau. Plus d’électricité chez moi. Ai-je fais une erreur ? Y a t’il un fusible qui a sauté ???? Je passe de l’enthousiasme à la frustration.
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Helio Helio
Santos
3500 W
This is my opinion for now. The inverter isn't working for some reason. The technician came to my house to try and figure it out, but he couldn't either. He took the inverter to examine it on the workbench.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Sohel Sareshwala Sohel Sareshwala
President , Accuswiss inc.
3500 W
President , Accuswiss inc. 1
Ease of use, and the price but it randomly trips off with alarm #13, when transitioning from grid to solar power. We replaced it with 3 .5 kw unit, and no more problem. Emailed customer service did not get any support nor trouble shooting help
7 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Roman Roman
Vevor
3500 W
Absolutly bad hardeare and software.I bought before 1 month.but this time I dont have monitorong production FVE still problem.vevor csnt help me…I am so said from this produkt
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
territoir-ami@hotmail.fr territoir-ami@hotmail.fr
Impossible de les joindre
3500 W
J'ai acheté un onduleur qui ne fonctionne pas impossible de les joindre c des voleurs je v déposer plainte
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Joaquín Estevan Joaquín Estevan
No es verdad que la onda es pura
3500 W
Determinados aparatos detectan la onda y no funcionan. No apta para vivienda
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Mikko Mikko
really bad device and customer service
3500 W
The inverter broke on the first try. I started loading and the 1.8kw inverter worked but when I loaded 2.2kw the inverter went completely silent and no longer worked. Customer service is really bad, they always say "we will respond within 48 hours" and don't really respond. I don't recommend this inverter and the vevor to anyone
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Buffenie Buffenie
Onduleur hybride
3500 W
L’onduleur ne démarre pas, aucune assistance et une notice traduite en français qui ne veut rient dire. Inadmissible
5 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Run away Run away
Run away from this inverter
3500 W
They're selling eu 230v garbage in the states. Run away run away run away.
10 people found this helpful
Customer Service Reply: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.

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