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VEVOR Hot Tub Cover Lift, Spa Cover Lift, Height 80cm - 105cm Width 175cm-255cm  Adjustable, Installed on Both Sides at the Top, Suitable for Various Sizes of Rectangular Bathtubs, Hot Tubs, Spa

Customer Reviews for VEVOR Hot Tub Cover Lift, Spa Cover Lift, Height 80cm - 105cm Width 175cm-255cm Adjustable, Installed on Both Sides at the Top, Suitable for Various Sizes of Rectangular Bathtubs, Hot Tubs, Spa

Customer Reviews

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91 Reviews
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Ben Luman Ben Luman
Works well. Set up a bit of a project
Perfect for our needs. Takes some tools eg drill and a means to lift up the side of you hot tub/spa to slide plates underneath. The self-tapping screws that came with hardware did not always work well. Even if predrilled. Committed to positioning as poles are designed to be screws together. Maybe the next upgrade could have spring loaded pin adjustments or something..
0 people found this helpful
Jörn Proft Jörn Proft
Nicht für 245x245 geeignet
Passt nicht bei 245x245 Hottube aAnbauarme zu kurz ,dadurch hängt Abdeckung auf dem Poolrand,für den Preis nicht zu empfehlen
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket zu diesem Anliegen erhalten. Unser Kundenservice wird sich innerhalb von 24 Stunden um Ihr Problem kümmern und Sie so lange unterstützen, bis alle Ihre Anliegen geklärt sind. Bitte achten Sie auf Antworten zum Ticket sowie auf E-Mail-Benachrichtigungen.
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tattoo_me169 tattoo_me169
Hot tub cover lift
The weight of the cover bent the lift. Still works just bent and uneven.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
tii40@hotmail.com tii40@hotmail.com
Weak footing (thin metal)
Weak footing (thin metal) 1 Weak footing (thin metal) 1
Sorry, but complete JUNK! Welded footing way to thin for weight of top.. Can slide out, bend, ect. I replaced the old one with much sturdier footing.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Charles Bright Charles Bright
Mr
I have not received this hot tub cover lift mechanism I have emailed you about this already DHL have returned it to supplier I have not been refunded I still require this item Please ring me on 07860556556
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Trickey Trickey
Trickey Description
This is not a hot tub cover. It's just the hardware to attach a cover. When I realized this I tried to return it, but was told I was out of time. I kind of get that. But then again what's the difference. It's the same item and un-used.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jan Jan
Zwaar in het gebruik
de cover valt redelijk diep naast de jacuzzi, waardoor het sluiten vrij zwaar is. Volledige cover moet eerst een stuk worden opgetild
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Jeff C Jeff C
Ok for the $$
The lift seems ok for the price, a little light but much cheaper than others. When the box arrived it had been opened and as I searched the contents I could tell that a previous purchaser had opened each package and the little screws and bushings were scattered throughout. In addition, someone had started drilling holes in the piping and left quite a few scratches. Since I could find that all of the parts were still intact I opted to keep and assemble but I would urge future purchasers to carefully look the package over and inventory the parts.
0 people found this helpful
Jeremy Jeremy
Does the Job
It does the job after assembly is finished, but it is a rough road to get there. The instructions are terrible, the manufacturing of the apparatus is about 80% finished, so you have to finish crafting it while putting it together. Includes making your own measurements and drilling holes though metal, and at the end the parts don't all align correctly. Overall, it's shoddy, and I needed cinder blocks to weigh it down because forget about inserting the base underneath a 4.5 thousand pound tub. I also wasn't going to drill through frozen concrete, so $1 cinder blocks do the job.
0 people found this helpful
Adam Handwerk Adam Handwerk
Return Process is Complicated and took 2 Weeks
It took me two weeks to return this product. The pictures and the description don’t exactly match because there were a couple different products that are shown for the same picture so it’s a little confusing. They put me through a multitude of hoops just to return the darn thing. Customer service wasn’t bad just took way too long for a simple return.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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