Customer Reviews for VEVOR Utility Cart, 136 kg Load Capacity, 3-tier Utility Plastic Cart with 360° Swivel Wheels (2 with Brakes), 620 x 410 mm Food Service Cart for Warehouse, Office, Home, Restaurant, Kitchen

I purchased a Vevor slushy machine and experienced serious mechanical issues shortly after use. The machine freezes unevenly, building ice along the sides, which prevents proper slushy consistency. Even worse, one of the containers began spinning slowly and then stopped entirely, making the unit unusable. This is clearly a mechanical failure, not user error. The machine was used exactly as instructed and well within normal operating conditions. What’s most disappointing is Vevor’s customer service. Despite the product being under warranty, customer support refused to provide assistance, repair, or replacement, offering no meaningful resolution. For a commercial-style machine at this price point, I expected reliability and at minimum honored warranty coverage. Unfortunately, neither was delivered. I would not recommend this product to anyone who needs dependable equipment or expects a company to stand behind what they sell.