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VEVOR Fuel Transfer Pump, 12V DC 10 GPM 1/4 HP, Portable Electric Diesel Transfer Pump with Automatic Shut-Off Fuel Nozzle, High Flow, Long Inlet & Outlet Hose for Diesel, Kerosene, Transformer Fuel

Customer Reviews for VEVOR Fuel Transfer Pump, 12V DC 10 GPM 1/4 HP, Portable Electric Diesel Transfer Pump with Automatic Shut-Off Fuel Nozzle, High Flow, Long Inlet & Outlet Hose for Diesel, Kerosene, Transformer Fuel

Customer Reviews

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117 reviews
Donald Donald
Not an easy way to keep things clean
I used it to get fuel from a tank in the bed of my truck to a tractor and it was a mess. Better off getting a pump that fits on the tank.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jeff Gilbert Jeff Gilbert
Company ownwr
Company ownwr 1 Company ownwr 1
This pump worked three times then the motor burnt up. Wires were smoking and it was over. I’d like another one to replace it but this stupid company refuses to respond on taking care of sending me another or a refund. They give me the same automatic apology and that they will resolve the issue in 48 hours. No matter how many times I sent them my complaint over and over they sent the same automatic response. They say 48 hours the problems, but it’s been going on since June 24. I would not buy anything from this company because they do not stand behind it or even respond to you. I’ve left my phone number. I’ve left my email, and I haven’t spoke with a human yet. I’m now gonna dispute it with my credit card because they won’t do anything
2 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jeff Gilbert Jeff Gilbert
VEVOR transfer pump
This pump worked great three times. Then it stopped and started smoking. I need to have it replaced. How?
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Kenny Kenny
Pump
Used once and it started smoking doesn't work don't recommend
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lamar Sellers Lamar Sellers
Wont pump
The pump won't pump I don't know what's wrong, has the 30 minutes of pumping I was supposed to cut it off and I did but I hadn't pumped nothing in a 5 gallon bucket Harley just barely
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnie Johnie
Manager
This item is permanently mounted to the case Its bulky To have a case is nice But not permanently mounted with rivets Exchange policy would not allow return Never buying VEVOR again!!!!
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Teymuraz Teymuraz
D10016770208744
You deceived me when I purchased it, the delivery was on October 13th and 14th. When I paid for it on VK, the delivery was on the 15th and 15th. You are liars.
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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