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VEVOR Flag Pole, 6.09 m Heavy Duty Sectional Flagpole Kit for Outside House In Ground, Extra Thick Outdoor Aluminum Flagpole Kit with PVC Ground Sleeve for Yard, Residential or Commercial Use, Silver

Customer Reviews for VEVOR Flag Pole, 6.09 m Heavy Duty Sectional Flagpole Kit for Outside House In Ground, Extra Thick Outdoor Aluminum Flagpole Kit with PVC Ground Sleeve for Yard, Residential or Commercial Use, Silver

Silver 6.09 m

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Pat Pat
Mr.
Two sections were stuck and hard to twist, I had to add lubrication. One is now working ok, but the other section isn't.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jake Jake
Fast shipping bad quality
Fast shipping and service from Vever but was light duty and flimsy. Has an obvious bend from a couple 2MPH wind gusts. Not recommended if you ever get wind.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Marv Marv
Owner
Kinda dissapointed with the smallerbase diameter compared to the one I had. I was able to use the existing ground sleeve with the new one inserted first.Don't recall you stating the base diameter on your website.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Chance Chance
Home owner
Only been up for a couple days, we will see how it goes. Couple things I didn't care for was the cap and pulley at the top are made of plastic, and the rope they send with it has to much stretch to it in my opinion. Other than that everything seems to be pretty good quality.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
John Jackalous John Jackalous
Hope it holds up
It says heavy duty it doesn't feel heavy duty time will tell . All the pipes seem thin looks good hope it lasts
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Micheal Prit Micheal Prit
Missing pieces
Missing pieces  2
Just unboxed it and have about 15 feet of pipe so apparently 25 foot flag pole is actually 15 feet. Would be great if it had all its parts.
3 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
HARBOR_F_IS_BETTER HARBOR_F_IS_BETTER
Sir
The package arrived in great condition, which is where the positive experience ended. When I opened everything up and started preparing for installation, I discovered a critical component was missing: the PVC sleeve/pipe required for the concrete footing. Without it, the installation couldn’t even begin. I contacted VEVOR support expecting a simple resolution. Instead, I found myself jumping through hoops for days. After multiple back-and-forth emails, I was actually asked to take a photo of the parts list, circle the missing item, and send it back. In my 56 years, I’ve never had to provide photographic evidence that a low-cost part wasn’t included in the box. It felt like I was being cross-examined over a piece of PVC pipe. To make matters worse, each response took days to arrive, turning what should have been a five-minute customer service interaction into a drawn-out project of its own. As for the product itself, I got exactly what I paid for: budget-quality components. Unfortunately, I bought into the marketing hype that suggests you’ll get more than you expect. In my case, I got less than expected—literally, because parts were missing. VEVOR has a long way to go when it comes to quality control and customer support. If they’re serious about gaining market share and building customer loyalty, they need major improvements in both areas. This will be my first and last VEVOR purchase. My new slogan? “VEVOR No More.” For comparison, I’ve had far better experiences with Harbor Freight, and that’s not something I expected to be saying after this purchase.
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Spokane Screen Repair Spokane Screen Repair
Doesn't live up to reviews.
I dont know who is writing the reviews for the 25 ft segmented flag pole cause the one I received doesn't live up to what ive read in the reviews. Full disclosure i have attached a brass eagle to the top . But this thing is NOT sturdy and wouldn't hols up to a 5mph breeze so forget about actual wind. This makes me question all the reviews I read on Vevor now .
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Matt Matt
CEO
Even though the price was right, this 30' flag pole is not worth the money. Might be ok for a temporary flag pole at a camp. Very light breeze and it looks like a soggy spaghetti noodle. The more it sways, the looser it gets. We used a stainless steel extension on the pvc ground tube with cross drilled holes and rebar along with 160lbs of concrete. Then pressed the sections together in our machine shop. We left one section out so its only 25' but it still wiggles so much that I found it disrespectful to hang Ol Glory on it. Decided to make our own flagpole and tossed this one in my scrap pile. Until now, Vevor has never disappointed me. This flagpole was what I'd expect from Temu or Wish.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Flagpole Flagpole
Disappointed
I typically like Vevor products, but I've been pretty disappointed with this flagpole. I installed as directed. It is not heavy duty as described, it doesn't stand straight after two months and bends pretty bad in the slightest breeze. I'm going to have to replace with something more heavy duty.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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