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VEVOR Essential Oil Distillation Kit, 500ml Distillation Apparatus, 3.3 Boro Lab Glassware Distillation Kit with Alcohol Lamp, Ceramic Mesh and 24, 40 Joint, 28 pcs Set

Customer Reviews for VEVOR Essential Oil Distillation Kit, 500ml Distillation Apparatus, 3.3 Boro Lab Glassware Distillation Kit with Alcohol Lamp, Ceramic Mesh and 24, 40 Joint, 28 pcs Set

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Customer Reviews

4 Out of 5
Based on 104 reviews
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104 Reviews
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Deb Deb
Person
I received the product broken and I created a ticket for the broken product. But they haven’t replaced the broken item.
2 people found this helpful
Customer Service Reply: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
Gaspipe Gaspipe
Mr. To you
HOW CAN I REVIEW THIS WITHOUT RECIEVING IT? How when? I’ve been on the phone, emails to get a person at custom service to help. NOT ONE PERSON!!!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nicholas Grubach Nicholas Grubach
YHEO-6
Came scratched and used very upset, hope they’ll fix this issue I’ll happily send this back in its original packaging, I would like either a replacement or a refund, I’ve only had good experiences with Vevor but this is trash.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Bryce Bryce
Never sent
I have waited a day and have not been updated on the delivery and the ups code says they never received it
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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