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VEVOR Essential Oil Distillation Kit, 2000ml Distillation Apparatus, 3.3 Boro Lab Glassware Distillation Kit with 1000W Heating Plate and 24, 40 Joint, 28 pcs Set

Customer Reviews for VEVOR Essential Oil Distillation Kit, 2000ml Distillation Apparatus, 3.3 Boro Lab Glassware Distillation Kit with 1000W Heating Plate and 24, 40 Joint, 28 pcs Set

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107 reviews
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IKberg IKberg
Herr
Herr 3 Herr 3
Glas ist gut verarbeitet und die Anlage ist schnell aufgebaut und einfach zu bedienen. Gut geeignet für einen schnellen Versuch oder etwas Didaktik. Allein die Heizplatte ist Schrott und ich halte es für fahrlässig diese zu verkaufen/bedienen. Unbedingt eine Heizalternative beschaffen. Die Kabelisolierung hält der Hitze nicht Stand, siehe Bilder. Kein Schützleiter ist montiert, die Platte wird unnötig heiß und die Beine sind ungenau und mangelhaft. Gut gefällt mir der Schneidetrichter in der Anlage damit lässt sich effektiv das Öl trennen. Eventuell ist es dennoch schlauer die Komponenten einzeln zu beschaffen und gleich eine brauchbare Heizplatte/Haube zu nehmen.
3 people found this helpful
Customer Service Reply: Hallo, es tut uns sehr leid, dass unser Produkt Ihnen Probleme bereitet hat – wir verstehen vollkommen, wie ärgerlich eine Fehlfunktion mitten im Gebrauch sein kann. Wir möchten das Problem schnellstmöglich für Sie beheben!
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Vincent Vincent
Mr.
Mr. 3
The distillation kit is pretty cool. I do love the glassware. I wish it came with a bigger and sturdier stand so you could remove the hotplate and adjust things without it falling over. The hotplate is what keeps it propped up. There's a hole in the middle of the stand though. So I'll probably just run a bolt through it into some plywood for stability. I'd have given it a 5/5 rating. But the hot plate releases a lot of toxic smelling smoke the first day you use it. It smells like Teflon. I feel kind of sick after breathing it. But even worse than that, it doesn't get hot enough to boil water. So it's basically just a useless brick. Ended up breathing all that toxic smoke for nothing. You'll need a higher quality hot plate. They make laboratory grade ones that let you dial up to a very specific temperature. Unfortunately, I can't afford one now. But will get one next. Another hotplate complaint, it's so low to the table that it keeps the entire apparatus low. So you can't get a vial under the collection funnel. You need to raise the hotplate a few inches to make the kit really usable. It's a cheap set and doesn't come with a stand for the plate. I made one out of a cooling rack and some ceramic tile to get some clearance. All in all, the glassware seems good. The stand is alright, and easy enough to make stable with simple tools and cheap materials. But the burner is not worth a damn. So I'd recommend this kit if you're interested in distillation. Just add some money to your budget for a burner that actually works. There's no way to attach it to a sink, which is what most people do for their cooling systems. I'm not sure how that's typically done, but you'll need to consider that too. That's no fault of the company though. I've never seen a kit that comes with everything you need to attach to a sink. But I like my idea more, anyway. It keeps the sink and kitchen open for my family to use while I work on my distillation projects. I just bought some extra clear vinyl tubing (also from Vevor) and hooked it up to a nice fountain with a 2 gallon capacity to cycle water through the condenser coil. It looks beautiful and sounds like a little waterfall. Adds to the alchemy lab aesthetic. And guests love to see it. All in all, 3 out of 5. It could be 5 out of 5. But they need to replace the hotplate with one that actually gets hot. This is more of a lukewarm plate
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
P P
S
Auch nach Anforderung habe ich keine lesbare Aufbauanleitung in deutscher Sprache erhalten. Die auf der Webseite hinterlegte ist nur mit Lupe erkennbar.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Phil Phil
Great setup, may as well not send the hotplate with it.
The setup is great, needs a separate pump which is easy enough to find, but the hotplate does not work for the intended use. I can tell if the water actually got to a boil it'd work - but the hotplate isn't really up to the task, even put in a small amount of already heated water and couldn't get going.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
MG MG
à améliorer
Je suis déçue par le système de chaleur, la plaque électrique n'est absolument pas adaptée pour distiller. Donc je ne peux pas distiller. L'inconvénient de ce produit c'est que l'on ne peut pas trouver des pièces de rechange. ex: le ballon de la matière à distiller. Et donc on est obligé de racheter un kit complet.
3 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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billy the kid billy the kid
on aliexpress half price! No way!
on aliexpress half price!  No way! 2
the same kit on alixpress il 50% price! how it's possible! exactly the same product....the same kit on alixpress il 50% price! how it's possible! exactly the same product....the same kit on alixpress il 50% price! how it's possible! exactly the same product....the same kit on alixpress il 50% price! how it's possible! exactly the same product....the same kit on alixpress il 50% price! how it's possible! exactly the same product....the same kit on alixpress il 50% price! how it's possible! exactly the same product....the same kit on alixpress il 50% price! how it's possible! exactly the same product....
4 people found this helpful
JESSIE GIESBRECHT JESSIE GIESBRECHT
Mr.
The burner/hot plate is very problematic. It takes hours to heat up and never gets to an adequate temperature to build up enough steam for the distillation to be complete. The rest of the set up is nice but I have not had any success yet with even steam collection, let along essential oil extract.
1 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Basilitivity Basilitivity
BASIL
Hot plate didn't heat the flask to boiling point bought a separate hot plate and flask broke while heating
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
vasile razvan vasile razvan
Mr.
The heat source is not sufficent to produce steam. I try, to use the product outside when it was around 35C, and is not working at all.
0 people found this helpful
Ursi Ursi
Disappointment
Idk what to say. I'm very disappointed. The glassware is full of bubbles, scratches and even 2 internal cracks. I doubt it's borosilicate glass. I don't know what others received, but what I got is no high quality as advertised. As they refused my request for return I will try to use it, hoping all will go well. Also delivery was late so I anyway missed neroli, but this happened probably because of Greek courier ACS which is the worst here.
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.

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