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VEVOR Electric Concrete Saw, 14" Concrete Cutter, 1800W Concrete Saw, Electric Circular Saw with 14" Blade and Tools, Masonry Saw for Granite, Brick, Porcelain, Reinforced Concrete and Other Materials

Customer Reviews for VEVOR Electric Concrete Saw, 14" Concrete Cutter, 1800W Concrete Saw, Electric Circular Saw with 14" Blade and Tools, Masonry Saw for Granite, Brick, Porcelain, Reinforced Concrete and Other Materials

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verrier.steric verrier.steric
profondeur de coupe
La profondeur de coupe n'est que de 100mm et non 127mm
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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dondabc dondabc
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
de*** de***
https://www.bbb.org/us/ca/rancho-cucamonga/profile
https://www.bbb.org/us/ca/rancho-cucamonga/profile/online-retailer/vevor-1126-850056466/customer-reviews
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Shane Shane
Trips most breakers
Need more than a 20 amp 120 volt breaker to keep from tripping when you use much pressure cutting
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
mathos4102 mathos4102
Manque de qualité et SAV inexistant.
Attention : panne moteur avec grosse explosion électrique qui vient du rotor après seulement quelques traits de scie dans des agglos creux et 15 jours après achat. Ça peut arriver mais le problème est que le SAV est inexistant et ne propose aucune solution malgré plusieurs relances. Avec au minimum 72 h pour répondre à chaque message en disant qu'il est transféré au service compétent.... Bref c'est pas très cher mais ramené au temps d'utilisation c'est loin d'être bon marché ! Il y a certainement mieux ailleurs!
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Adrian levis Adrian levis
Very bad quality
Very bad quality  1 Very bad quality  1
I try to use this saw its very heave and not easy to use.after I install blade its start spark because the blade touching the metal guardian support. The quality is cray. Its heat my leg ..
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
heather2010hernandez heather2010hernandez
Please check email
Try to use this item once and my electricity went off unable to use this item I emailed them to get an exchange or get something different and no one has contacted me back
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Jacob Jacob
Muurzaag
Zaag gekocht 2 zaagsneden mee kunnen maken. Zaag stuk. Vervolgens met klantenservice in contact weten te komen via de mail. Na 2 keer 48 uur wachten wouden ze me afkopen voor 56 euro. Hier niet mee ingestemd. Daarna weer 48 uur gewacht. Uiteindelijk de helft van terug en een kapotte Zaag.
3 people found this helpful
Customer Service Reply: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Stan Stan
Experienced Tradesperson
This saw which was purchased from the VEVOR site, was a bad decision. The customer service was contacted on the same day it was received or abouts. There were issues just by looking at it, and pics was sent. The only outcome from that was a refund of $85 (CAN) if we kept the saw, which we did. Another bad decision. Once the project started, everything set up to do the job. Well, here we go again. The breaker continued to blow, the motor got hot. My husband is an experience person with this stuff and has been doing it for years. He can tell whether or not there is a problem with a motor. Well, sadly to say this saw is best in the garbage. The only good thing about it is the blade. It's frustrating, you spend money only to throw it away. It would be nice to have a complete refund as I don't believe a replacement would work either. there are pics provided of the job being done, and can't do it. Can't even download pics of the project. Bad all way round with this saw. Upset that so much time nd money has been lost.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Phred229 Phred229
Decent saw for about the price of renting a better one - did the job and still running.
Decent saw for about the price of renting a better one - did the job and still running. 3
The saw is decent for the price. Having read other reviews and understanding the power draw, we started with a 35A ciruit originally meant for a welder and put an adapter box with a top quality 20A/120 recepticle on the end of our big extension cord to use the supplied 15A/120 plug at 30 plus amps... We ran it hard, sawing full depth cuts in bluestone bedlayers cutting a drainage channel without destroying the adjacent bedrock driveway surface. The little included pump is a freebe, didn't work well so we hooked it to a hose and save the pump for remote use only later. Checking draw, it was a full 3200W; warmed up the plug a bit but it was cold out so it was fine. The blade was kind of slow so we replaced it with a blade that cost a bit more than the entire saw which more than doubled the cut rate. Delivery was terrible; took weeks longer than advertised but that is partly on the delivery company Ontrac. Overall, a decent saw for the money but not an equal to say a Hilti...
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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