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VEVOR Electric Concrete Saw, 14" Concrete Cutter, 1800W Concrete Saw, Electric Circular Saw with 14" Blade and Tools, Masonry Saw for Granite, Brick, Porcelain, Reinforced Concrete and Other Materials

Customer Reviews for VEVOR Electric Concrete Saw, 14" Concrete Cutter, 1800W Concrete Saw, Electric Circular Saw with 14" Blade and Tools, Masonry Saw for Granite, Brick, Porcelain, Reinforced Concrete and Other Materials

Customer Reviews

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jack jack
Cannot be used
Terrible; it can't cut through the concrete floor.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
To*** To***
Does not work as advertised
This does not work as advertised, I have tried for 3 weeks to get this made right and they keep putting me off , I will update the review when they make it right with me
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James Paddock James Paddock
Does not work
Used it to cut 8 feet of 4 inch thick concrete and it died at 5 feet Very disappointing
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
cournomt cournomt
Breaker trip constantly
Water pump stop working after 5 minutes 20amp breaker keep tripping
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
paulbunyancamp paulbunyancamp
Buyer Beware!
The saw did not come with the pump - when I emailed about this Vevor wanted us to pay to ship the entire thing back to them and said when they get it they would ship a whole new one out - they could easily just ship the pump and be done with it. This is ridiculous
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Yamadag Yamadag
DON'T BUY FROM VEVOR
I'm not sure about the product because they sent me missing items such as water pump. But I'm very disappointed about VEVOR and their policy. It's been almost a week and NO RESULT yet. They expect me to take a picture of missing item. Having doubts about their IQ.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jon Walker Jon Walker
Buyer be ware
Just arrived. Goes together easily and seems physically built strong enough. This one tripped the fuse after the motor was already burned beyond repair. This is why so many cheap electric tools come with a spare set.of brushes. I replaced the brushes but the motor still won't run. I should have taken several very shallow slow passes. In other words buy a better tool.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Abdellah Achibane Abdellah Achibane
product reliably
The saw keeps tripping my electric panel whenever I try to use it. I’m unable to use the product reliably because it repeatedly trips the breaker. Very disappointing, especially for a saw advertised with a 3200 W motor.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
peacock.idg peacock.idg
Lost On Delivery
I never received it, cause they delivered it to another address that I didn't know. I contacted customer service. And the money was refunded back to me. Luckily everything was resolved in a timely manner. Great customer service.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hendrik Hendrik
SUPPORT ist eine Katastriophe, Maschine Schrott
Das Gerät fällt nach 30 Minuten Nutzung aus, der Support löst das Problem nicht sondern verlangt ernsthaft, dass ich die Maschine aufschrauben soll um Stromführung etc. zu kontrollieren.
3 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket zu diesem Anliegen erhalten. Unser Kundenservice wird sich innerhalb von 24 Stunden um Ihr Problem kümmern und Sie so lange unterstützen, bis alle Ihre Anliegen geklärt sind. Bitte achten Sie auf Antworten zum Ticket sowie auf E-Mail-Benachrichtigungen.
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