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VEVOR Drain Cleaner Machine 30m x 10.5mm, Auto Feed Sewer Snake Auger on Wheels - with 8 Cutters & Air-Activated Foot Switch for 50mm to 100mm Pipes

Customer Reviews for VEVOR Drain Cleaner Machine 30m x 10.5mm, Auto Feed Sewer Snake Auger on Wheels - with 8 Cutters & Air-Activated Foot Switch for 50mm to 100mm Pipes

100 ft x 3/8 in

Customer Reviews

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308 Reviews
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erasmusfry erasmusfry
Machine arrived with cable bound up in drum
Machine arrived with cable bound up in drum  1
Machine arrived with cable bound up in drum
0 people found this helpful
Inder Kotkapura Inder Kotkapura
Don’t Waste Your Money And Time with This Cheap Company
Don’t Waste Your Money And Time with This Cheap Company 1 Don’t Waste Your Money And Time with This Cheap Company 1 Don’t Waste Your Money And Time with This Cheap Company 1
Don’t Buy This Product From These cheap Site Its Very Bad Quality Product Its twisted My hand and also Stuck in Drum Totally waste of money And the customer want proof of injury and after they told me if you want refund just distroy the product How can i do this shit I attached the pictures of shit product and also chat with shit vevor company
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Not Happy Not Happy
With Your Garbage
With Your Garbage 1
I ordered this machine thinking it would save time but injured my arm when it couldn't even get pass the first trap causing a hugh whiplash. Rented another machine from Hone Depot and got the job done in 20mins. WTf is this garbage. Requesting a refund.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
salgadonico1 salgadonico1
Don’t buy it’s a CB peace of garbage
It didn’t work and I just bought it it doesn’t feed or pull back the snake the drum moves and it makes it look like it does but it doesn’t I was expecting a high quality machine and I file a claim I thought they were going to be fast about replacing it but they’re taking their time and the thing I hate the most is that I couldn’t even speak with a real live agent so don’t buy this piece of junk.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
tcunningha1 tcunningha1
Head broke off in first 30 minutes of use
Bought this to replace a Hydrostar Drain Monster. First use it did great, went in very smooth without any issues and within 30 minutes cleared a difficult grease/food clog without much issue that I had spent more than 10 hours trying to clear with the Hydrostar. I was very happy. The problem was when I pulled it out and discovered that the head broke off somewhere in the drain pipe. Now I have a much bigger problem than a clogged drain. I had made sure the screw was attached very tightly and didn’t run into much resistance so I don’t get it. I had used the Hydrostar well over 50 hours over the past 5 years and never had this problem. Very disappointing. Needs a better way to secure the head than a tiny screw that apparently backs out or shears off easily.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Marc Ouellet Marc Ouellet
Unit delivered unusable
It showed up not working. The cable is stuck inside the barrel and only about 7 feet comes out. I’ve been going back and forth with their customer service. I’ve been asking for a refund but it doesn’t look like they will do it. They’ve just sent me a video on how to disassemble the entire unit and unjam the cable myself and put it back together. Do not buy.
3 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Alexandru Gagian Alexandru Gagian
Masina este buna,comunicarea cu vevor europa tinde spre 0 si dureaza foarte mult pana raspund
Aceasta recenzie este pentru comunicare foarte proasta cu clientii din partea vevor europa,masina in sine este foarte buna si isi face treaba,problema este in comunicarea cu ei.Am folosit masina sa imi desfund canalizarea si a facut treaba buna.
0 people found this helpful
Customer Service Reply: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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ROB ROBINSON ROB ROBINSON
Owner
All parts weren't there handle not drilled out all the way had to buy parts in order to use it had to drill handle out in order to use it so very unsatisfied an u asked just to reimburse me for the parts 38.00 got no were so I will not buy vevor no more all i got to say
2 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Kyler carson Kyler carson
No parts
I don’t care about anything good with this machine . The cables junk and they don’t sell replacements. What a waste to pay for the entire machine every time the cable breaks
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Ruchalski Richard Ruchalski
Mr
Item was delivered missing parts .Atachments are to undersized compared to what I have used before. I have been trying to get a return label with zero answers from vender. Customer support isn’t there. Will fight this and put in a dispute resolution with my credit card against the bill so they stop payment. This situation has been going on since the day your product was delivered. Over a month. Very frustrated Richard Rychalski
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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