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VEVOR Drain Cleaner Machine 15m x 8mm, Sewer Snake Auger with 228RPM Electric Drill, Manual Feed Drain Cleaning Machine with 6 Cutters & Air-activated Foot Switch for 50mm to 100mm Pipes

Customer Reviews for VEVOR Drain Cleaner Machine 15m x 8mm, Sewer Snake Auger with 228RPM Electric Drill, Manual Feed Drain Cleaning Machine with 6 Cutters & Air-activated Foot Switch for 50mm to 100mm Pipes

15m x 8mm No Wheels

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41 reviews
KBS KBS
home owner
I live in north central Minnesota and it was cold in February. My septic system wasn't draining properly between the house and the holding tank. I had the tank pumped to find out if the driver thought frost was an issue. He said the frost wasn't real deep and that he found roots growing into the tank through small gaps. Things were still draining very slowly from the house so I took a chance and purchased the heavy duty drain cleaning machine. It has 100' of cable, which is almost the same distance between my clean out pipe and the tank. I was almost out of cable with maybe 6 to 8' left when I hit the clog (most likely small roots). I worked at it for about 5 or 10 minutes before finally breaking through and and seeing the liquid completely drain from the house. I bought the heavy duty 3/4" cable model because the last thing I wanted was a cable to break inside the septic pipe! This machine was just under $700, but the bill to hire someone to do the same job would have probably been more. And now I own the machine in the event I have any future issues. I feel it was a good investment and money well spent.
1 people found this helpful
eric eric
Breaks easily
Cable broke on first day. Pulled 2-3 rabbit carcasses out of the 4" drain line and it snapped. Perhaps user error? Which the cable was stronger. Now I need a replacement cable
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
klatt72 klatt72
Cheap cable
Used it twice for kitchen sink drains. The cable is very weak, it kinked easily and gets twisted up inside the drum. Wouldn't buy it again.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rjhoover77 rjhoover77
No item
Never got it and got a 38 refund that's it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
autobrakerecon98 autobrakerecon98
GET BETTER COURIERS
22m x 9.5mm 305mm Rubber Wheels
IT GOT LOST IN TRANSIT AND GOT A FULL REFUND
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
brentasimpson1 brentasimpson1
Item not delivered but paid!
I did not have a good experience. I have been charged for this equipement and it has not been delivered!! I sent an email and they told me to contact the delivery company myself! There are many companie locally and it is not my resposibility to know which one Vevor is using! Poor service!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
ju*** ju***
Do not buy
Customer service for issues is horrible.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Frank Frank
Owner
Owner 1
I used the machine for five minutes and it broke the cable. I’ve used many machines before it never had a three-quarter inch cable snap so easily matter fact I don’t think I’ve ever had a quarter inch cable snap as easy as that did very disappointed and I filed the claim still haven’t heard anything cause I paid extra for the warranty.
4 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ron Ron
retired
wrong handle it would not fit. try moving 188 lbs without a handle. tool to take attachment off did not work. Still waiting for correct handle and tool.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Adriano Adriano
Product of terrible quality
Product of terrible quality 1
I purchased the VEVOR Drain Cleaning Machine and used it for the very first time today. During the first use, the steel cable snapped completely, which is extremely concerning. I am a professional plumber and fully experienced in operating drain cleaning equipment. This was not misuse, overloading, or improper handling. The cable failed under normal, standard operation. A brand-new machine should never have a cable break on its first job. This points to a serious issue with the cable quality or manufacturing. This failure not only interrupted my work but also created a potential safety hazard. I expected professional-grade reliability, but this product did not meet even the most basic expectation on day one. I would not recommend this machine based on my experience.
9 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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