Customer Reviews for VEVOR Dog Stairs for Car, 4 Steps Extra Wide Foldable Dog Ramp for Large Dogs with Non-Slip Surface, Portable Lightweight Pet Stairs Ladder for Car, SUV, Truck, High Bed, Sofa, Support up to 113 kg

These stairs are sturdy but my only complaint is that the mats constantly come off. The glue seems inferior. Otherwise they work well for my dog.

My lab is getting up there in years and this really helps him with his ability to get in and out of the truck safely. He used to jump out and it always worried me about the possibility of him injuring his hip.

Je l’ai acheté il y a à peine un mois. J’ai deux chiens de 50-60 lbs qui ont appris à s’en servir rapidement pour monter dans le coffre de ma Subaru Outback. J’aime que l’escalier se replie en « accordéon » pour se ranger facilement (mieux qu’une rampe). Cependant, après un mois, deux des « tapis » caoutchoutés des marches se sont décollés (je les ai recollés). Pire, l’escalier au complet est devenu difficile à déplier, on dirait que le métal est déjà un peu déformé, ce qui n’était pas le cas quand je l’ai reçu. Je suis maintenant sceptique de la qualité de ce produit. Le concept est excellent mais le produit comme tel n’est pas durable… Un peu déçue…

There are no extra height settings on the metal bar. You can only use it 2 heights the highest and lowest. Its also to wide to fit in the door for sedans or suvs Unless you are loading your animal in the trunk its worthless for people with cars or that are trying to use it for the BACKSEAT They didn't put a clear description of the width.

The stairs are extremely well made and comparatively light weight. Our truck door doesn't open wide enough to accommodate them, so my dog wouldn't use them.

Das Produkt super, der Kundendienst leider eine Katastrophe, ich muss die 5 stufige Hundetreppe umtauschen da sie so lang ist , es ist nicht möglich , 10 Mails reichen nicht , habe Fotos eingesendet, immer wieder werden die gleichen fragen gestellt. Jetzt wurde das ticket angeblich geschlossen . Ich weiß nicht mehr weiter, die Hundetreppe ist super stabil gut verarbeitet, schade das der Kundenservice so schlecht ist

I had the most terrible experience with Vevor and this product. All of the pads were off as I pulled it out of the box. It did not pull out as described and shown in the photograph so it would have been impossible for my dog to climb up. It's also very heavy! So I wanted to return it. You deal with the same AI letter over and over. And when I finally sent them a photograph (because my word and telling them that it didn't open and was too heavy wasn't good enough), they said that it happened because of use. It had just been delivered!!! Did they bother to look at the date. They are just trying to wear me down. Offered me $19USD. Didn't offer me the option to return. I THINK THIS COMPANY IS IRRESPONSIBLE AND HAS ABSOLUTELY NO CUSTOMER SERVICE. THEY REALLY WON'T LET YOU RETURN A DEFECTIVE ITEM.