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VEVOR Dog Ramp, Folding Pet Ramp for Bed, Adjustable Dog Ramp for Small, Large, Old Dogs & Cats, Wooden Pet Ramp with 105cm Long Ramp, Adjustable from 35cm to 65cm, Suitable for Couch, Sofa, Car

Customer Reviews for VEVOR Dog Ramp, Folding Pet Ramp for Bed, Adjustable Dog Ramp for Small, Large, Old Dogs & Cats, Wooden Pet Ramp with 105cm Long Ramp, Adjustable from 35cm to 65cm, Suitable for Couch, Sofa, Car

105x(35-65) cm

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151 Reviews
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claramai claramai
Not safe
105x(35-65) cm
This ramp has a good construction, and was what I was looking for. The problem is, that the slide/plate on the ramp isn’t clued or in anyway fastened, which means that every time my dog stepped on it, the plate simply starts to slide down, creating a big hole within the ramp. If I hadn’t noticed, my dog would have stepped into this hole. So to make the ramp safe, I have to clue the whole thing myself. Not safe. I had to ask a carpenter to clue the whole ramp for me. I would have returned it, if it wasn’t so big and difficult to handle.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[464281546668032 ] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
vrjeffrey2013 vrjeffrey2013
Poor service
105x(35-65) cm
I give big fat ZERO. We haven’t used the ramps they are to big even though you gave us half the money to keep the ramps they do nothing for us. Support was brutal to deal with. I bought this from the states and fought tooth and nail for a week to try and return it and get a full refund. They wore me down got half of my cost back and stuck with 2 ramps to sell on marketplace. I don’t have the time for it. Will not ever order from this place again.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Diana Diana
Vevor Dog Ramp
105x(35-65) cm
It seems to be very sturdy. It came in a very timely manner I only have one issue with it the black ramp itself slides and leaves a gap at the top and goes all the way to the bottom I have to figure out a way to get it to not slide. I can't seem to get the photo uploaded
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Michael A Holland Michael A Holland
Home owner
105x(35-65) cm
My dog was afraid of it!
0 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Tamara Panigada Tamara Panigada
Troppo inclinata
105x(35-65) cm
Piccola e rimane sempre troppo inclinata. Il mio cane si rifiuta di salire proprio per questo.
0 people found this helpful
Good Concept but poor engineering Good Concept but poor engineering
Concept of the ramp is good but the engineering needs some work
105x(35-65) cm
The ramp concept is good and looks like it can hold up to our dogs. The not slip surface and steps need to be secured better than a couple of staples. The walking part of the ramp will shift and slide when our dog uses it. I had to put 3 decent screws into the ramp to secure it from sliding and the step/block to stay in place.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Mike Mike
Nice materials but short staples
105x(35-65) cm
Good materials made it a three. Within hours of dog use two of the little treads fell off. Our dog actually fell off of the ramp. She's fine though. The staples they use just don't cut it. I had to put 3, #6 x 3/4 flat head stainless screws through each tread and into the ramp. I also had to secure the ramp itself from sliding out of its guide with the same screws.
0 people found this helpful
hbbg6 hbbg6
No Free Shipping
100x(38-56) cm
Did not receive free shipping on this item as indicated, so that was an added unexpected cost post purchase. The ramp itself works, but hard to clean with the rubber and carpet.
0 people found this helpful
CA Buyer CA Buyer
Easy to Use but Not Very Safe
100x(38-56) cm
This adjustable wooden dog ramp seemed like a great idea at first. It was easy to set up and the design is simple to understand. The ramp itself feels sturdy and my dog was able to walk on it without any issues. However, the adjustable height adjustment "slot" does not hold securely. The part that’s supposed to hold the ramp at a certain height doesn’t stay in place, and the ramp collapsed while in use. That makes it unsafe, especially if your pet is already on the ramp. Because of the safety concern, I can’t fully recommend it. It’s easy to use and looks nice, but the height adjustment needs to be much more secure to be reliable for pets.
0 people found this helpful
Mark Mark
To steep for little dog
Top setting was too steep for my dog and would not use it. We did not use it but sold it to some one else could use it for 1/2 price.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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