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VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Customer Reviews for VEVOR Diesel Air Heater, 8 kW DC12-24V, Fast Heating Diesel Parking Heater with Remote Control and Color Digital Display, Low Noise, Voice Announcement, for RV, Truck, Camper, Van, Boat and Trailer

Vertical All in One

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Inna Inna
Error codes
Ran great gor a month, and then of course after the 30 days it started giving me an E10 error and won't start! I'm devastated because it's 20° outside right now. And I feel like I wasted my money now. It worked fine for the first couple days.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nate Nate
Disel heater
5th one purchased, good for about a year and fuel pumps go out. Makes more sense to just replace it when the fuel pump goes out as it's almost 1/2 the total price of just buying another unit
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Roger L Miller Roger L Miller
Me
Horizontal All in One 8 KW
The unit arrived in a damaged box and dis not electrical plug. Also, I am a fairly handy guy so assembly was doable for me but those a little less handy may have issues with assembly as the package did not have assembly or use instructions or manuals. It seems like a fairly well built item but I cannot speak to that as I will now be using return policy and Vevor customer service.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Randy Christian Randy Christian
Its ok
Horizontal All in One 8 KW
Im not impressed with it, my garage space is 28x24 and on a really cold day it takes a long time to bring the temp up warmer. It puts out really hot air, its just not enough to warm my garage as good as the ads say it does.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
DRAG DRAG
Serge
livraison très beaucoup trop longue et 2 commande toujours pas reçue
0 people found this helpful
Customer Service Reply: Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions de votre retour, qui nous aide à améliorer nos services.
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Diesel heater Diesel heater
Homeowner
Horizontal All in One 8 KW
Received heater, everything seems good except didn’t get exhaust tube or muffler, what can be done?
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ivan Korey Farnworth Ivan Korey Farnworth
Owner
Horizontal All in One 8 KW
Haven't gotten it to work as described. It works but just barely.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mark Mark
Faulty wiring in power
Well I got to use the heater three times before it wouldn't ignite anymore and after breaking the control panel realize that you can't even buy a new one for it. So I had to buy a new unit which now is working and works great compared to the last one. But I also discovered that your last one the wiring was underrated to run it
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
William Holloway William Holloway
Owner
Vertical All in One
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sean Penniman Sean Penniman
Diesel heater
Vertical All in One
Not impressed, the design of air tube and exhaust are poor need to separate
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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